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Powerpoint 2007 crashes when I open a 101 slide presentation.  Can't figure out why this happens.  Any ideas?

Posted on 2008-10-14
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Last Modified: 2012-05-05
I have a particular .ppt file that causes powerpoint to crash.  The file opens and then immediately prompts powerpoint to close and re-open - this error loops continuously.  I have other presentations that I can open and edit without a problem.  I read about a print driver issue in other posts but do not think this is related.  As I said, I can open other ppt files.  I also removed my standard default HP as the default printer and made adobe pdf as my default.  This did not change the problem.
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Question by:David G. Smith
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Expert Comment

by:bdesai2
ID: 22716566
Does it show any error messages before closing?
Also look at event log and see if there are any errors in the Application or System log.
Go to control panel -> administrative tools - > Event viewer.

Similar issues have occurred in MS Word due to corrupted add-ons. Check if you have any add-ons installed for Powerpoint. If so disable and see if the error continues.

Let me know know what you find out.
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Accepted Solution

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GlennaShaw earned 1500 total points
ID: 22716932
Try downloading and installing impress from www.openoffice.org
It's really good about recovering a corrupted presentation which it sounds like you have.

See this also: http://www.pptfaq.com/index.html#name_Corrupted_or_unopenable_PPT_files
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Author Comment

by:David G. Smith
ID: 22726755
I do not believe the presentation is corrupt.  My coworker can open it in Office 2003.  She has no problem opening the ppt file, editing it and saving it.  I'm having problems trying to open it in Office 2007.
I did have errors in both logs you mentioned.  I was unsure what you needed to know from those errors.  Let me know and I will submit those to you.  Thanks.
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Expert Comment

by:GlennaShaw
ID: 22727772
Has your co-worker installed the compatibility pack?
http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

If you're going to go back and forth between 2003 & 2007 you need to.  See also:
http://office.microsoft.com/en-us/help/HA102037031033.aspx
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Expert Comment

by:GlennaShaw
ID: 22727778
And to disable PowerPoint 2007 add-ins: http://office.microsoft.com/en-us/powerpoint/HA101181971033.aspx?pid=CH100673521033
Adobe may be a culprit.  Use the MS PDF add-in instead: http://office.microsoft.com/en-us/powerpoint/HA101675271033.aspx#2
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Author Closing Comment

by:David G. Smith
ID: 31506080
This really does not solve my problem but it certainly allows me to open the Powerpoint presentation and make changes.  Thanks for the help!
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