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Beep code/ Error message

Posted on 2008-10-14
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Last Modified: 2013-11-17
I can not log on customers laptop. Safe mode, last known configuration etc...Win Xp is not accessible.
System restore is not accessible.

Selection F-12 gives me a boot option which I tried using a system restore disk but it would not take.

Another option I used was the dianostic mode which did not pass. I received 3 series of beeps in the following order:
1-4-6 and an error code 1000-0146

Any ideas what I am dealing with?
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Question by:newbnew
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6 Comments
 
LVL 6

Accepted Solution

by:
pwrBall earned 2000 total points
ID: 22716585
Sounds like a fail code for the Hard Drive.

I'd recommend creating a BartsPE disc and booting the laptop up with it.

http://www.nu2.nu/pebuilder/
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LVL 12

Expert Comment

by:michaelgoldsmith
ID: 22716626
what is the make?
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LVL 12

Expert Comment

by:michaelgoldsmith
ID: 22716632
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Author Comment

by:newbnew
ID: 22716996
It is listed as PP19L?
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LVL 12

Expert Comment

by:michaelgoldsmith
ID: 22745165
http://www.bioscentral.com/postcodes/dellbios.htm

If this is under warranty give Dell a call. You could also see if you can boot to the hardware check partition.

Hit F12 to get in to the boot menu.
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Author Closing Comment

by:newbnew
ID: 31506106
Thank you for the link, I downloaded the disk and was able to recover laptop functionality without losing customers data.
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