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Beep code/ Error message

I can not log on customers laptop. Safe mode, last known configuration etc...Win Xp is not accessible.
System restore is not accessible.

Selection F-12 gives me a boot option which I tried using a system restore disk but it would not take.

Another option I used was the dianostic mode which did not pass. I received 3 series of beeps in the following order:
1-4-6 and an error code 1000-0146

Any ideas what I am dealing with?
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newbnew
Asked:
newbnew
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1 Solution
 
pwrBallCommented:
Sounds like a fail code for the Hard Drive.

I'd recommend creating a BartsPE disc and booting the laptop up with it.

http://www.nu2.nu/pebuilder/
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michaelgoldsmithCommented:
what is the make?
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michaelgoldsmithCommented:
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newbnewAuthor Commented:
It is listed as PP19L?
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michaelgoldsmithCommented:
http://www.bioscentral.com/postcodes/dellbios.htm

If this is under warranty give Dell a call. You could also see if you can boot to the hardware check partition.

Hit F12 to get in to the boot menu.
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newbnewAuthor Commented:
Thank you for the link, I downloaded the disk and was able to recover laptop functionality without losing customers data.
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