I can not log on customers laptop. Safe mode, last known configuration etc...Win Xp is not accessible.
System restore is not accessible.
Selection F-12 gives me a boot option which I tried using a system restore disk but it would not take.
Another option I used was the dianostic mode which did not pass. I received 3 series of beeps in the following order:
1-4-6 and an error code 1000-0146
Any ideas what I am dealing with?