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Unable to create Exchange Mailbox

Posted on 2008-10-14
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Last Modified: 2012-05-05
I recently brought online a new Windows Server 2003 Standard Edition Domain Controller online and since doing so, I am unable to create new exchange mailboxes.  When I go to Active Directory Users and Computers and create the new user and select to create the associated mailbox, everything appears to complete correctly, but the box is never actually created.  The user can login and I can set security permissions, but once again, no e mail capabilities at all.

So far, I have updated and rebuilt my RUS, manually applied the Recipient Policy, restarted all DCs and Exchange, recreated the account multiple times.  But I am still unable to get an exchange account to create.  I have tried this with multiple user accounts with no result.  Per our Recipient Policy and the way it has worked up until now, once I create the user account, it automatically creates the associated SMTP records and the X400 record, none of which are currently working.

Also, on the new DC I was having issues with the time syncing, which I have now resolved.  However I am still having W32Time errors which I have been unable to resolve.  Event ID 29 & 14.

Any help is greatly appreciated.  Thank you in advance!
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Question by:OCUW
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by:Mehmet Muhanna
Mehmet Muhanna earned 2000 total points
ID: 22716887
MMM THen as I see that if you open the Eventlog \ Application
you will find errors regarding to MSExchangeSA
tell me what does this error says
and make sure that the RUS is using a working GC
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Author Comment

by:OCUW
ID: 22717059
MSExchangeSA Event ID 9154:
------------------------------------------------------------------------------------
DSACCESS returned an error '0x80004005' on DS notification. Microsoft Exchange System Attendant will re-set DS notification later.

For more information, click http://www.microsoft.com/contentredirect.asp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
------------------------------------------------------------------------------------
How do I make sure the RUS is using a working GC?  I am getting GC Errors, but I think that the GC role may have been given to the new DC.  When I go into the RUS properties, it is pointing to the PDC, but I am not sure that the PDC is running GC any longer.  Thank you!
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by:Mehmet Muhanna
Mehmet Muhanna earned 2000 total points
ID: 22718598
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Author Comment

by:OCUW
ID: 22722364
Which DC?  The PDC or the new DC?
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OCUW earned 0 total points
ID: 22810244
Looks like it was an issue with the Time Service.  I had to run w32tm /unregister and then w32tm /register to fix.  For some reason I could not get the service to start cause the credentials got screwed up.  Anyhow, this and MANY other issues were all happening cause the time service was off.  Thanks for all the help!
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