Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.
Course Of The Month
3 days, 11 hours left to enrollBecome a Premium Member and unlock a new, free course in leading technologies each month.
Solved
RDP cannot connect after server restarts. Server is performing fine just cant connect via RDP
Posted on 2008-10-14
Hi Everyone,
First time post. Basically, most of my sites I look after I have to update servers remotely due to COB. I have noticed lately with a few of my sites after I perform the updates and schedule a restart, that I cannot get back into the server via RDP. I then travel to the site the next morning to make sure everything is running fine for the users, and it all is. All data shares, networked software, everything that the server needs to do is fine, except for RDP. I can VNC or use the console, to restart the server and after a restart the RDP service comes good again.
The servers it has been happening on are Windows Small Business Servers, 2003, R2. All updated with the most recent critical updates. It does not have the latest Remote desktop software but everything else is up to date.
The thing I have also noticed is that, even if its not a windows update, for example completing backup exec updates, it still happens. The only common factor I can see is that Im trying to restart during a terminal session of the console. Whether or not this is the issue. I havent been able to test a restart after updates whilst Im physically onsite.
Any Advice would be great on this subject.
First time post. Basically, most of my sites I look after I have to update servers remotely due to COB. I have noticed lately with a few of my sites after I perform the updates and schedule a restart, that I cannot get back into the server via RDP. I then travel to the site the next morning to make sure everything is running fine for the users, and it all is. All data shares, networked software, everything that the server needs to do is fine, except for RDP. I can VNC or use the console, to restart the server and after a restart the RDP service comes good again.
The servers it has been happening on are Windows Small Business Servers, 2003, R2. All updated with the most recent critical updates. It does not have the latest Remote desktop software but everything else is up to date.
The thing I have also noticed is that, even if its not a windows update, for example completing backup exec updates, it still happens. The only common factor I can see is that Im trying to restart during a terminal session of the console. Whether or not this is the issue. I havent been able to test a restart after updates whilst Im physically onsite.
Any Advice would be great on this subject.
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
2
3 Comments
Active 4 days ago
Though I have never heard of it with non-Microsoft updates, it is a very well known issue. After several different Windows updates that require a reboot, but not all updates, all services work fine, except RDP. It seems that service is not re-initialized until after a second reboot. I have yet to hear of an explanation or solution. It doesn't usually happen that often. If it did you could schedule a reboot for 15 minutes later, or create a back door with VNC, LogMeIn, or through a second server/PC and use the shutdown command.
Hi RobWill,
cheers for the reply. I have read a post that said to schedule the same restart via a shutdown command. I will use this as a last resort but it just seems like a pain of a workaround. Do you think there is a chance that the server actually isnt restarting? Could it be possible that because I am on the console remotely that the RDP session/service is crashing and the server sits there performing normally?
cheers for the reply. I have read a post that said to schedule the same restart via a shutdown command. I will use this as a last resort but it just seems like a pain of a workaround. Do you think there is a chance that the server actually isnt restarting? Could it be possible that because I am on the console remotely that the RDP session/service is crashing and the server sits there performing normally?
Active 4 days ago
>>"is a chance that the server actually isnt restarting? "
Definitely a possibility, but it is easy to check. Look at the "system" event logs at the time after the reboot should have taken place. You should see the various services starting up.
I agree it is a pain in the neck. It will not happen very often. I find never more than 2 times a year on a given server, but it always happens when you least expect it. Jay_Jay70, a master of Server 2003 and AD here on Experts-Exchange, pointed out this problem to me a year ago. He manages hundreds of servers and says it is quite common.
Definitely a possibility, but it is easy to check. Look at the "system" event logs at the time after the reboot should have taken place. You should see the various services starting up.
I agree it is a pain in the neck. It will not happen very often. I find never more than 2 times a year on a given server, but it always happens when you least expect it. Jay_Jay70, a master of Server 2003 and AD here on Experts-Exchange, pointed out this problem to me a year ago. He manages hundreds of servers and says it is quite common.
Featured Post
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
Have you considered what group policies are backwards and forwards compatible?
Windows Active Directory servers and clients use group policy templates to deploy sets of policies within your domain. But, there is a catch to deploying policies. The…
You may have discovered the 'Compatibility View Settings' workaround for making your SBS 2008 Remote Web Workplace 'connect to a computer' section stops 'working around' after a Windows 10 client upgrade. That can be fixed so it 'works around' agai…
If you're a developer or IT admin, you’re probably tasked with managing multiple websites, servers, applications, and levels of security on a daily basis. While this can be extremely time consuming, it can also be frustrating when systems aren't wor…
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…
Suggested Courses
Course of the Month3 days, 11 hours left to enroll
691 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.