v46n
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Listening To Music On Hold Through Phones
HI, I have a cisco UC520 with my ipod plugged into AUX. Plays great for callers when we place them on hold. I want to allow users to dial a number to listen from the speaker on their phone. I read something about calling the FXS 3 port number but that doesnt do anything for me.
ASKER
Yea, some of the users sit in an office where its pretty dead quiet so they want some type of music. The on hold music is plugged into an IPOD with a pretty large playlist. Im not exactly sure how to setup an IPCC script.
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For the latter I found something that might be of use to you:
"If you have IPCC, set up a script that simply answers and puts the caller on
hold for a minute. Then assign a route point and there you go... dial that
number once in a while, hear the lovely hold music, hang up!"
I hope it helps.
JG