Solved

Listening To Music On Hold Through Phones

Posted on 2008-10-14
4
1,123 Views
Last Modified: 2013-12-27
HI, I have a cisco UC520 with my ipod plugged into AUX. Plays great for callers when we place them on hold. I want to allow users to dial a number to listen from the speaker on their phone. I read something about calling the FXS 3 port number but that doesnt do anything for me.
0
Comment
Question by:v46n
  • 2
  • 2
4 Comments
 
LVL 8

Expert Comment

by:Jay_Gridley
ID: 22719569
Do you actually want this as a kind of 'radio' function? Or do you just want to check if the MOH is still working every now and then?

For the latter I found something that might be of use to you:

"If you have IPCC, set up a script that simply answers and puts the caller on
hold for a minute.  Then assign a route point and there you go... dial that
number once in a while, hear the lovely hold music, hang up!"

I hope it helps.

JG
0
 
LVL 2

Author Comment

by:v46n
ID: 22720462
Yea, some of the users sit in an office where its pretty dead quiet so they want some type of music.  The on hold music is plugged into an IPOD with a pretty large playlist. Im not exactly sure how to setup an IPCC script.
0
 
LVL 8

Assisted Solution

by:Jay_Gridley
Jay_Gridley earned 100 total points
ID: 22728230
I've been looking around for what you want, but I haven't found anything remotely similar...
To be honest, I'm not sure if it can be done.

I'm sorry I can't help you any further.
Maybe you can try just setting up a radio in their office ;-)

Good luck in you efforts.

JG.
0
 
LVL 2

Accepted Solution

by:
v46n earned 0 total points
ID: 25520448
this feature doesnt seem to be supported at all.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Suggested Solutions

So you think no one can listen in on your VOIP conversations, eh? Well... if you haven't setup Secure Real Time Transport (SRTP), your voice communications can be hacked into by just about anyone! First, let's talk about the intended audience for…
When I upgraded my ASA 8.2 to 8.3, I realized that my nonat statement was failing!   The log showed the following error:     %ASA-5-305013: Asymmetric NAT rules matched for forward and reverse flows It was caused by the config upgrade, because t…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now