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Listening To Music On Hold Through Phones

Posted on 2008-10-14
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Last Modified: 2013-12-27
HI, I have a cisco UC520 with my ipod plugged into AUX. Plays great for callers when we place them on hold. I want to allow users to dial a number to listen from the speaker on their phone. I read something about calling the FXS 3 port number but that doesnt do anything for me.
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Question by:v46n
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4 Comments
 
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Expert Comment

by:Jay_Gridley
ID: 22719569
Do you actually want this as a kind of 'radio' function? Or do you just want to check if the MOH is still working every now and then?

For the latter I found something that might be of use to you:

"If you have IPCC, set up a script that simply answers and puts the caller on
hold for a minute.  Then assign a route point and there you go... dial that
number once in a while, hear the lovely hold music, hang up!"

I hope it helps.

JG
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Author Comment

by:v46n
ID: 22720462
Yea, some of the users sit in an office where its pretty dead quiet so they want some type of music.  The on hold music is plugged into an IPOD with a pretty large playlist. Im not exactly sure how to setup an IPCC script.
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Assisted Solution

by:Jay_Gridley
Jay_Gridley earned 100 total points
ID: 22728230
I've been looking around for what you want, but I haven't found anything remotely similar...
To be honest, I'm not sure if it can be done.

I'm sorry I can't help you any further.
Maybe you can try just setting up a radio in their office ;-)

Good luck in you efforts.

JG.
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Accepted Solution

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v46n earned 0 total points
ID: 25520448
this feature doesnt seem to be supported at all.
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