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Outlook 2003 e-mail expiration with 3rd party Exchange

Posted on 2008-10-14
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I have a client who currently has a third party exchange provider set up.  Their own network is a simple workgroup and they access Exchange via another domain.

But Outlook 2003 still pops up a message when their account is about to expire giving them a chance to change their password.  But They are unable to do so using this interface because Exchange is not native to their network.  I have messed around with attempts to get this to work with some external IP or the exchange server name etc . . without much luck.  But I would prefer just to shut this feature down.  Can someone tell me how?  
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Question by:Mixmangle
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by:Justin Durrant
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by:Mixmangle
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I'm sorry. That's not what I am referring to.  In an exhcange environment, Outlook 2003 will pop up a CHANGE your password diologue box when your password is near expiration (or maybe after it has expired, only)  This is the dialogue I am referring to.

Since the exchange server is not part of the local network, but an external 3rd party server, this window is meaningless.  It just confuses people.
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Mixmangle earned 0 total points
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I will try this one more time.  bear with me as I try to explain it better:

Exchange Mail environment, if a e-mail password expires, Outlook 2003 will rpompt with a screen allowing someone to change their password. Not OWA. I am talking about the Outlook client.

this works fine if Exchange is native to the AD environment (computers/users/Exhchange mailboxes).  But I work with an account where the Exchange server is a third party provider.  Users can change existing passwords fine via OWA.  When they do this, the next time they fire up their Outlook, it tells them their password is invalid.  They enter the new password, check the save password box, and all is well. A bit clunky but it works.

However, If (read:when) users don;t change their password, and password expires, Outlook brings up a window that tries to allow then to enter and confirm a new password.  This is the problem.  I don't have control over the Exchange server, so it's hard to set up a test account and allow expiration and test for a solution.

The problem is that, even if someone intervenes and has user go to OWA and enter a new password their via *it's* expired password interface, the user's Outlook is very very persistant with it's attempt to help the user and it takes several cancels to sut down and reopen Outlook.  

You can just imagine the problems the users get into typing this here and that there.  

I simply want to be able to disable that change password interface in outlook, if it can be done so on a client side modification.


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