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Offline Address book error ?

Posted on 2008-10-14
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Last Modified: 2012-05-05
Hi All,

when i tried to execute "Test-SystemHealth | fl" i got this error message.

how does one add the missing attribute then ?

thanks.
The 'msExchUseOAB' value for mailbox store 'Itree Public Folder Database' on server MCLAREN is missing. This will cause offline address book errors for 1 users in this database.

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Question by:jjoz
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4 Comments
 
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Expert Comment

by:rakeshmiglani
ID: 22718422
you can add it manually via adsiedit.msc
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Expert Comment

by:Housammuhanna
ID: 22719094
Hi
I would find it going to be better if you make sure that the OAB is assigned with Mailbox store
Make sure that you run
update-filesdistributionservice

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by:jjoz
ID: 22727933


thanks for all who reply back to me,

ibut, when i try to execute the command "update-filesdistributionservice"

i got this error message below instead :-|

14:33:07 Synchronizer Version 12.0.6315
14:33:07 Synchronizing Mailbox 'My Username'
14:33:07 Synchronizing Hierarchy
14:33:08 Done
14:33:08 Microsoft Exchange offline address book
14:33:08          Not downloading Offline address book files.  A server (URL) could not be located.
14:33:08     0X8004010F

any idea guys ?
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Accepted Solution

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jjoz earned 0 total points
ID: 22765000

Issue description: Got error when running Test-SystemHealth 

The 'msExchUseOAB' value for mailbox store 'Itree Public Folder Database' on server EXCSERV07 is missing. This will cause offline address book errors for 1 users in this database

Add missing value for store:
a.       Launch Adsiedit.msc
b.      Configuration Container->CN=Configuration, DC= Domain_Name ,DC=com->CN=Services ->CN=Microsoft Exchange->CN= Your_Organization_Name->CN=Administrative Groups ->CN= Your_Administrative_Group_Name->CN=Servers->CN=Server_Name->CN=InformationStore->CN=Storage_Group_Name
c.       Right-click mailbox store Itree Public Folder Database and click Properties 
d.      Find msExchUseOAB and double-click it to check if it points to the right OAB

Notes: As Im using Default OAB, so the value is CN=Default Offline Address Book,CN=Offline Address Lists,CN=Address Lists Container,CN=Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Lab,DC=com 

Troubleshooting:
1.       Check the application log for more error info
2.       Go to EMC->Server Configuration->Mailbox, the Properties of Itree Public Folder Database, Check if the OAB is set properly  
3.       Find a user who stays in the issued store, perform a full OAB download for him (her) to test the OAB function
a.       Please try to perform a full download for OAB  
b.      After full download has completed, an event 27 will be logged on the application log of client no matter its successful or not. We can analyze the event based on this article, or you can post the event content here
4.       Re-add OAB for the store and perform a OAB update on the EMC, monitor the event in the application log
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