Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Offline Address book error ?

Posted on 2008-10-14
4
Medium Priority
?
1,331 Views
Last Modified: 2012-05-05
Hi All,

when i tried to execute "Test-SystemHealth | fl" i got this error message.

how does one add the missing attribute then ?

thanks.
The 'msExchUseOAB' value for mailbox store 'Itree Public Folder Database' on server MCLAREN is missing. This will cause offline address book errors for 1 users in this database.

Open in new window

0
Comment
Question by:jjoz
  • 2
4 Comments
 
LVL 35

Expert Comment

by:rakeshmiglani
ID: 22718422
you can add it manually via adsiedit.msc
0
 
LVL 9

Expert Comment

by:Housammuhanna
ID: 22719094
Hi
I would find it going to be better if you make sure that the OAB is assigned with Mailbox store
Make sure that you run
update-filesdistributionservice

0
 
LVL 1

Author Comment

by:jjoz
ID: 22727933


thanks for all who reply back to me,

ibut, when i try to execute the command "update-filesdistributionservice"

i got this error message below instead :-|

14:33:07 Synchronizer Version 12.0.6315
14:33:07 Synchronizing Mailbox 'My Username'
14:33:07 Synchronizing Hierarchy
14:33:08 Done
14:33:08 Microsoft Exchange offline address book
14:33:08          Not downloading Offline address book files.  A server (URL) could not be located.
14:33:08     0X8004010F

any idea guys ?
0
 
LVL 1

Accepted Solution

by:
jjoz earned 0 total points
ID: 22765000

Issue description: Got error when running Test-SystemHealth 

The 'msExchUseOAB' value for mailbox store 'Itree Public Folder Database' on server EXCSERV07 is missing. This will cause offline address book errors for 1 users in this database

Add missing value for store:
a.       Launch Adsiedit.msc
b.      Configuration Container->CN=Configuration, DC= Domain_Name ,DC=com->CN=Services ->CN=Microsoft Exchange->CN= Your_Organization_Name->CN=Administrative Groups ->CN= Your_Administrative_Group_Name->CN=Servers->CN=Server_Name->CN=InformationStore->CN=Storage_Group_Name
c.       Right-click mailbox store Itree Public Folder Database and click Properties 
d.      Find msExchUseOAB and double-click it to check if it points to the right OAB

Notes: As Im using Default OAB, so the value is CN=Default Offline Address Book,CN=Offline Address Lists,CN=Address Lists Container,CN=Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Lab,DC=com 

Troubleshooting:
1.       Check the application log for more error info
2.       Go to EMC->Server Configuration->Mailbox, the Properties of Itree Public Folder Database, Check if the OAB is set properly  
3.       Find a user who stays in the issued store, perform a full OAB download for him (her) to test the OAB function
a.       Please try to perform a full download for OAB  
b.      After full download has completed, an event 27 will be logged on the application log of client no matter its successful or not. We can analyze the event based on this article, or you can post the event content here
4.       Re-add OAB for the store and perform a OAB update on the EMC, monitor the event in the application log
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

927 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question