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Get blue screen after logging in - won't recognise explorer.exe

I have run anti-virus and anti-spyware software on a PC after it was infected and upon restarting the PC, it lets me login as the user but then goes to a blue screen and does nothing else. I have determined that the explorer.exe file is not in the task manager list and when I locate it, it is not recognised by the computer, saying "Windows cannot find 'C:\WINDOWS\explorer.exe'. Make sure you typed the name properly and try again."

At this point I am stuck as to what I should do next. any ideas?

debuggerau

Are you logging in as the administrator? Tried safe mode?
Is the system actually missing that file? And so,do you have a BartPE type boot disk to check?

Adlos

Is this anXP pc, i had the same issue It was infected with worms and trojans, which i managed to clean but since then did the same, finally had to rebuilt

orangutang

Press Ctrl+Alt+Delete, click the "File" menu, click "New Task (Run...)", and run "iexplore" or whatever program you need to run. Using that, run Malwarebytes' Anti-Malware (http://www.malwarebytes.org/mbam.php) and send us your HijackThis (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) log.

Dhiraj Mutha

The best solution for this will be repair the OS. Go through the following on how to repair Windows XP.
http://pcsupport.about.com/od/operatingsystems/ss/instxprepair1_4.htm

nobus

try a system restore : http://searchwincomputing.techtarget.com/tip/0,289483,sid68_gci1167895,00.html

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herschellrd

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