Solved

Links must NOT update

Posted on 2008-10-15
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Last Modified: 2012-05-05
I have a presentation with many links to external excel-files.

Previously, the file was in 2000-format and all the links are set to manual. When I open the file in 2007, the links are, as expected, not updated.
However, when I save the file in the new 2007-format, the links stay in manual status but everything is updated.

saving it again in the old format, there is no problem.

Some additional info: The links are to files in the old format. And I've already changed the links to automatic, saved the file, closed and re-opened, changed to manual en saved everything. The links are still updated.

Thank you for a quick answer
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Question by:Steven Vermoere
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Expert Comment

by:GlennaShaw
ID: 22744208
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Author Comment

by:Steven Vermoere
ID: 22747417
This is not the solution.

The settings that you are referring to are in Excel. The problem exists in Powerpoint
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Expert Comment

by:GlennaShaw
ID: 22755053
Are the Excel files located in a folder that is designated as a trusted location in your PowerPoint Trust Center settings?
http://office.microsoft.com/en-us/powerpoint/HA100319991033.aspx
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Author Comment

by:Steven Vermoere
ID: 22755503
No, and we do not use the system of trusted locations (yet).

It is something very strange.

When I make a new file in the new format, automatic updating is not happening, like we wish in our case.
But as soon as we change the file in the new format, the problem with automatic updating occurs.

I think it is a bug in Powerpoint, but I'm looking for a confirmation. I've found nothing in the SP1 that would solve the problem. Furthermore, If SP1 was the solution, we could not use it, because other applications are no longer working under SP1. But that is another story :-)
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GlennaShaw earned 250 total points
ID: 22756628
FYI, you are using Trusted Locations, it's automatic.  I think you're thinking of either Document Management or Digital Rights.

You are correct it is a bug, see: http://www.gthelp.com/showthread.php?s=6b55ef6d43d60f983760ddd8a6c4e505&t=133200

"We logged this call with Microsoft support (case no: SRQ080522600435)
Unfortunately, it is a known issue with no set timelines for the
release of a fix. Obviously not enough people have logged complaints
about it and as there is no resolution or workaround available they
want to close it as "Not Resolved"."

You can report an Office 2007 problem to Microsoft here:
https://feedback.office.microsoft.com/default.aspx?productkey=office2007&scrx=1

Sorry the news isn't better.
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Author Closing Comment

by:Steven Vermoere
ID: 31506214
I was also thinking in that direction. We are also going to open a ticket at MS and hope that there will be a solution asap.
Meanwhile, we are going to keep the old format. Size and speed do not change a lot with powerpoint-presentations, I suppose.

Thanks for the solution
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LVL 21

Expert Comment

by:GlennaShaw
ID: 22756950
See if they'll do a hotfix.
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