Solved

Indexing Services returns no results from indexed directories.

Posted on 2008-10-15
4
650 Views
Last Modified: 2012-05-05
Hello,

I have indexing services set up for an intranet site within our network. The intranet uses directories from a UNIX server that are shared and those directories are set up to be indexed through Windows 2003. For example one directory is \\rs6000\webreports\customers.

The directory customers consists of small html files that contain detils of all our customers. The indexing service is used by our intranet site for a search facility to pull up customer details. Currently that search does not work and if I use the manual search facility within Indexing it returns no results from this directory. It does return results from other indexed directories however.

I have tried to rescan the directory (full), recreate the directory and even remove the whole catalog.wci folder and recreate it but I still get no results from this and a couple of other folders. The only error I am receiving in eventvwr is 4118 (Ci/ClService) saying it could not perform a scan of c:\, but I am unable to find much information to fix this error.

Any help would be much appreciated and sorry if I rambled on there!
0
Comment
Question by:piemckay
  • 2
  • 2
4 Comments
 
LVL 51

Expert Comment

by:Ted Bouskill
ID: 22727544
First off in order to index the files the crawler has to have full access.  Did you check the crawl likes to see if the files were successfully crawled?
0
 

Author Comment

by:piemckay
ID: 22728847
Hi tedbilly, thanks for replying.

I'm afraid I don't know what you're talking about! How do I check if the files were successfully crawled.
0
 
LVL 51

Expert Comment

by:Ted Bouskill
ID: 22737806
Ah, I am very sorry, I misread this email.  I thought you were talking about Sharepoint.
0
 

Accepted Solution

by:
piemckay earned 0 total points
ID: 22775426
I fixed this problem myself in the end.

I unchecked the 'Index this resource box' in IIS for the two folders that would not index. Then restarted IIS.
I stopped the indexing service. Deleted the two directories from the indexing service.
I deleted the Catlog.wci folder associated with it. Restarted Indexing service.
Recreated the directories in the indexing service. Restarted the service again
Left it for 24 hrs to fully index.
The serch catalogue function now returns the correct files from the directories. I then rechecked the index this resource box in IIS for the folders.
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip Migration Tip #1 – Source Server Health can be found listed in my profile here: http:…
Running classic asp applications under Windows Server 2008 R2 (x64) and IIS 7 is not as easy as one may think. It took me a while to figure it out while getting error 8002801d a few times. After you install the OS you will need to install the fol…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question