Color degrades when maximising Citrix Desktop Session
Hey All, We are currently running a Citrix Environment running Presentation Server 4.5 and Citrix Access Gateway 4 for the Web Interface side.
Since upgrading from Metaframe to PS 4.5 we have a problem where if a user is running a session in any resolution (with 16bit colour) and then maximises the session to full screen the color degrades to 8bit, but if they start it in full screen its fine.
I've tried all legacy Citrix cilents including Xenapp 11 with now joy.
Could this be related to the hard coded memory buffer thats set in Terminal Services? or is it something deeper than that. I really hope its not the first option because upgrading to windows 2008 to get around it isn't really an option and it should really work
Cheers
Steve
Since upgrading from Metaframe to PS 4.5 we have a problem where if a user is running a session in any resolution (with 16bit colour) and then maximises the session to full screen the color degrades to 8bit, but if they start it in full screen its fine.
I've tried all legacy Citrix cilents including Xenapp 11 with now joy.
Could this be related to the hard coded memory buffer thats set in Terminal Services? or is it something deeper than that. I really hope its not the first option because upgrading to windows 2008 to get around it isn't really an option and it should really work
Cheers
Steve
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Hi Ron9909
Looks like Degrade resolution first is already set, which would tell me that its not because its maxing the memory buffer.
Any other ideas why on earth this is happening?
Looks like Degrade resolution first is already set, which would tell me that its not because its maxing the memory buffer.
Any other ideas why on earth this is happening?
ASKER
looks like a little tweaking to the gateway and the latest client has done the trick cheers for the help
Hi Yellowteam,
I was just about to suggest looking at the client again, as this is a typical culprit when there are display issues like this. Glad to hear you're sorted out now.
I was just about to suggest looking at the client again, as this is a typical culprit when there are display issues like this. Glad to hear you're sorted out now.
ASKER
Thanks for that, I will check it out tomorrow, and let you know
yes we are using dual monitors in some instances and oddly enough when that start in full screen not a problem at all which is why this one has really stumped me