I need some help with a very annoying thing
We have a group mailbox that several users can use both to see incoming mail and to send from. It's sort of a support mailbox. We sort the incoming mails after categories. If there is an incoming mail that one of us takes well then it's moved to his category and marked as read.
Lately we have gotten a lot of mails marked as read by someone and we can't tell if the mail has been fixed or not and we can't see who marked it as read either.
My question is to you all experts. Can it be fixed with a script so that if someone marks a mail as read that the email is edited with that persons userid.
Environment: Exchange/ Outlook 2003 on Windows XP Pro