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Create Auto Reponse rule that uses From address field

Posted on 2008-10-15
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Last Modified: 2012-05-05
Exchange 2003 SP2
Outlook 2003

I am looking to setup an Auto Response rule in Outlook 2003 for our Customer Relations department.

The rule is 'Have server reply using'

I create the e-mail however I want it to use a different address to send the mail from when I populate the FROM field and then try to apply the rule it comes back with an error stating;

One or more rules could not be uploaded to Exchange and have been deactivated this could be because some of the parameters are not supported.

Is it not possible with Exchange 2003 to send auto responses from alternate addresses?
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Question by:WelshPretender
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Expert Comment

by:gupnit
ID: 22721404
Hi,
It seems you have exceeded the 32KB limit for Rules in Exchange 2003. Delete couple of unnecesary rules and try again
Look at: http://support.microsoft.com/kb/886616/
Thanks
Nitn
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Author Comment

by:WelshPretender
ID: 22721978
Hi gupnit,

I have deleted 5 other rules and the error message still remains.  I have also tried to create the rule on a colleagues Outlook that has no rules currently configured with the same result.

i can also confirm that the rule works if the FROM field is not populated.
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Accepted Solution

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gupnit earned 1000 total points
ID: 22722026
Hi
Please make sure that you reboot PC once (microsoft has its own ways)
See to run rules for a user (ie FROM field) you need to login as that user.
Hope this clarifies
Thanks
Nitin
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Author Comment

by:WelshPretender
ID: 22722184
ok so are you saying that if I have a user logged in accessing their group mailbox as:

customer.relations

He can't populate the FROM field with account

NO_REPLY

even tho he has send as rights to this account?  If this is the case I can't use the FROM field, since the account I want to apply the rules against isn't the account that I want the mail sent from.

Mail systems give me a headache.
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Expert Comment

by:gupnit
ID: 22722203
Yes.....100%
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