Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 308
  • Last Modified:

Create Auto Reponse rule that uses From address field

Exchange 2003 SP2
Outlook 2003

I am looking to setup an Auto Response rule in Outlook 2003 for our Customer Relations department.

The rule is 'Have server reply using'

I create the e-mail however I want it to use a different address to send the mail from when I populate the FROM field and then try to apply the rule it comes back with an error stating;

One or more rules could not be uploaded to Exchange and have been deactivated this could be because some of the parameters are not supported.

Is it not possible with Exchange 2003 to send auto responses from alternate addresses?
0
WelshPretender
Asked:
WelshPretender
  • 3
  • 2
1 Solution
 
gupnitCommented:
Hi,
It seems you have exceeded the 32KB limit for Rules in Exchange 2003. Delete couple of unnecesary rules and try again
Look at: http://support.microsoft.com/kb/886616/
Thanks
Nitn
0
 
WelshPretenderAuthor Commented:
Hi gupnit,

I have deleted 5 other rules and the error message still remains.  I have also tried to create the rule on a colleagues Outlook that has no rules currently configured with the same result.

i can also confirm that the rule works if the FROM field is not populated.
0
 
gupnitCommented:
Hi
Please make sure that you reboot PC once (microsoft has its own ways)
See to run rules for a user (ie FROM field) you need to login as that user.
Hope this clarifies
Thanks
Nitin
0
 
WelshPretenderAuthor Commented:
ok so are you saying that if I have a user logged in accessing their group mailbox as:

customer.relations

He can't populate the FROM field with account

NO_REPLY

even tho he has send as rights to this account?  If this is the case I can't use the FROM field, since the account I want to apply the rules against isn't the account that I want the mail sent from.

Mail systems give me a headache.
0
 
gupnitCommented:
Yes.....100%
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now