Blackberry Professional Services

Posted on 2008-10-15
Last Modified: 2012-05-05
Does anyone know what ports and to what address I need to open on my firewall I need to open in order to run Blackberry professional Software?  
Question by:georgedschneider
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Expert Comment

ID: 22720397 (, port 3101

Author Comment

ID: 22720448
is there a way to confirm this in the software since I allways thought it was

Accepted Solution

amorgan2000 earned 480 total points
ID: 22721282
Run BBSRPTest.exe.  It should be located under C:\Program Files\Research in Motion\BlackBerry Enterpriese Server\Utility\ folder.  Yours might be different because its Professional Software, I'm not sure.  But it will list what srp address your SRP ID is going through and what port it uses.  The SRP is tied to the contry it first hits unless you contact RIM and have them change it.  I think you also have to turn off you BES while they repoint you.  
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Expert Comment

ID: 22721489
It depends where you live. If you are based in the US, it is is the old address, they are moving away from that.

Author Comment

ID: 22721508
The result I receive back is ( on port 3101.  This is all I need to open then?  Is the port need to be open outgoing and incoming?  And is it a TCP or UPD port?

Expert Comment

ID: 22721532
Outgoing.  Your BES creates a connection out to the SRP and and then keeps it open so no port has to be open incoming.  I am not sure if it is TCP or UDP.
LVL 11

Assisted Solution

ALogvin earned 20 total points
ID: 22721537
TCP outbound initiated is what you need :)

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