Outllok prompting for username and password continuously
Posted on 2008-10-15
Our University Police department has a computer in the squad room for the officers ot check their email. We are running Exchange 2003 (win2003 box) and Outlook 2003 (winxp box in the domain). The officers use a generic username and password to log onto the machine and Outlook prompts for username and password when they select their profile. the user will then enter their username and password and it will let them in. Randomly, it will pop up the useranme and password dialog box. You can cancel it and it will continue to work. This is a problem since the officers are hunt and peck typers and they are not noticing the pop up window.
Steps completed thus far...
Checked permissions on their mailboxes and made sure that they were identical to other users on campus.
Deleted the Oulook profiles and rebuilt the profiles
Deleted the generic user Windows profile and resetup the email and other settings.
The only thing that i have not tried is to wipe out the machine and rebuild.
Thoughts and suggestions?