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Symantec Backup Exec backing up VMware and Linux

Posted on 2008-10-15
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Last Modified: 2013-12-01
I've install a trial copy of Symantec Backup Exec v12.5 with the Agent for VMware and the Remote Agent for Linux.

When I try to select a virtual machine,  I get an error "Could not connect to the vmware virtual center or esx server.  Please verity the credential supplied for login."

When I try select a Linux server to back up, it's greyed out.

Help please.
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Question by:cwojcicki1099
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4 Comments
 
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Expert Comment

by:DChaffey
ID: 22729370
The Symantec agent for VMware integrates with VMware Virtual Centre and the VCB feature on your ESX hosts to manage the guests while they are being backed up.
So, do you have virtual centre? do you have VCB licensed on your ESX servers?
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Author Comment

by:cwojcicki1099
ID: 22733137
I'm told that yes the VCB is installed on the ESX servers and that it get invoked when Veritas starts communicating with the machine.
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Accepted Solution

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DChaffey earned 1000 total points
ID: 22735978
1. Check that the VCB license is enabled in the configuration options of the ESX server.
2. Check the account that you have provided to BackupExec has sufficient permissions on the ESX host, the required permissions are likely in the manual. If it needs root access, check that root can SSH to the host.
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Author Comment

by:cwojcicki1099
ID: 22743887
I'm all set, I needed to add the root id to the network option.  Thanks for your help.
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