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Cannot receive or send email with exchange-activesync even though contacts calendar are fine

Posted on 2008-10-15
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Last Modified: 2013-12-05
Hello,
I have got a Samsung I900 phone with Windows Mobile 6. I have spent the last day configuring the extra Virtual directories on OWA to make ActiveSync work without errors. I can now successfully synchronise my calendar, contacts and tasks but it does not seem to sync my email either to send or receive.

I don't have any errors on the device, it seems to think everything is fine. I also do not see any errors on the Exchange server. Does anyone have any ideas?
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Question by:piemckay
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Pete Long earned 1000 total points
ID: 22722406
Hello piemckay,

Is inbox set to sync "on the device" in the server source properties? does is sync if you manually hit sync?

Regards,

PeteLong
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by:piemckay
ID: 22722694
Hello,

Sorry to trouble you. It seems it has started working now. I think it was the antivirus that was stopping the sync because it had just updated its definition files. I enabled background scanning after definition updates and it works now.

Have the points for your time.
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Expert Comment

by:Pete Long
ID: 22728767
Cheers m8 - glad you are fixed
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