Solved

Cd burner won't work

Posted on 2008-10-15
6
675 Views
Last Modified: 2012-05-05
I have a Dell XPS that had an internal cd burner in it that stopped working.  I purchased a new internal cd burner from Dell but it to had the same problem.  The way I always copied files to a cd was just by copying and pating it to the cd drive in windows explorer and letting windows XP do the rest.  To get it to work I had to install a third party cd burning software (roxio) and that is working.  Any ideas as to why I just cannot copy and paste anymore straight through windows xp?  When I try I get a windows error saying that the disk may no longer be useable.
0
Comment
Question by:Steelin_It
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 43

Accepted Solution

by:
zephyr_hex (Megan) earned 175 total points
ID: 22722483
after you installed the software, are you still unable to drag & drop files to the cd drive?

when you open My Computer, does the drive display as writable (i.e. CD-RW) or just CD-ROM?

try right clicking on the drive and select properties.  verify your settings on the Recording tab.
0
 
LVL 27

Assisted Solution

by:David-Howard
David-Howard earned 175 total points
ID: 22722493
You might try checking Dell's website for driver updates (BIOS, CD-ROM, etc.)
I've correct similar issues with updates.
0
 

Author Comment

by:Steelin_It
ID: 22722631
When in my computer the drive is displayed as a cdrw drive but when i insert a blank cd in it it changes to display itself as a regular cdr drive.
0
Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

 
LVL 43

Expert Comment

by:zephyr_hex (Megan)
ID: 22726374
did you check the properties of the optical drive (right click on drive icon, select properties, look at Recording tab).  there is a checkbox to enable recording.  please make sure that's selected.

also, if it shows as CD-R, that means the OS is recognizing it as a recordable drive.  it likely changes from CD-RW to CD-R because the disc you inserted is CD-R and not CD-RW.

CD-RW media allows you to delete items from it.  CD-R only allows you to add items to it.

as long as it's not showing up as CD-ROM, it is ok.  CD-ROM means it can only READ.
0
 
LVL 43

Expert Comment

by:zephyr_hex (Megan)
ID: 22726386
also, just to make sure...
try dragging & dropping an item to the drive, instead of cut & paste.
0
 

Author Comment

by:Steelin_It
ID: 22853164
Sorry but nothing's working.  Thanks for all of the input though.  I'm guessing it's a problem with the OS but the end user can live with it how it's working now.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are 2 things you must have in order to connect to the internet behind a router, The "Gateway IP" of the router, which is usually something like 192.168.xxx.1, I've seen routers with default values of: 192.168.0.1, 192.168.1.1, 192.168.11.1, …
If your system is showing symptoms of browser hijacks or 'google search redirects' check out my other article (http://rdsrc.us/u3GP7A) first and run the tool TDSSKiller (http://rdsrc.us/GDBBs4) to get rid of the infection. Once done, and if the …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question