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Selecting the correct outlook profile when using Mandatory Profile in Terminal Services

Posted on 2008-10-15
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Last Modified: 2013-11-21
Hi,

We have set up Terminal Services on Windows Server 2003 using a mandatory profile for all remote users.  Office XP is installed on the Server but when a user opens Oulook they get the same mailbox profile instead of their own.  The profile they get is the one we used as a template to create the mandaory profile so that's not surprising but is there any way to configure Outlook XP to use the user's own network Profile?

Can this be done in group policy?

Thanks,

Jason
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Question by:suffrins
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by:aa230002
ID: 22729998
Are all users logging to the user using the same user name or using their own user name? in case they are using the same user name, system will never come to know that a different user has logged in this time and i need to give them a different Outlook profile.

-Amit
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Author Comment

by:suffrins
ID: 22732767
Hi,

All users use their own username but for terminal services they have the same mandatory profile which is why they only see the same mailbox profile.  Is there any way to redirect them to the correct mailbox based on their username?  We would like to use a mandatory profile because it's very small and we've locked down what remote users can do.
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LVL 12

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by:aa230002
ID: 22732809
as its a single windows profile, you will be having multiple Outlook profiles configured in the same Windows profile and can configure your Outlook to prompt for profile to be chosen and then user and select its own profile from the list and access his/her mailbox.

-Amit
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Author Comment

by:suffrins
ID: 22741761
Hi,

We didn't really want to have to set up profiles on the server and let the user pick their profile as we would like to get it as close to our office installation as possible.  We were looking at creating an CMW file instead so can it be done this way?
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Accepted Solution

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suffrins earned 0 total points
ID: 22757069
Hi,

We solved it in the end by using the Office Custom Maintenance Wizard to create an Outlook Profile.  The profile was then added to the Outlook shortcut path so it is applied each time Outlook is launched.
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