Option to use MS Word randomly un-checks itself
Posted on 2008-10-15
One of our users has a problem where, in Outlook 2003, the option to use Microsoft Word to edit e-mails will disable itself every couple of weeks or so. It is obviously a simple fix to go back into his options and re-enable the setting but, since the user refuses to do this himself, it has become an annoying resource drain on us to have to periodically remote-connect and do it for him. We have attempted to do a clean install of MS Office on his workstation but the problem persists. Can anybody shed any light on this matter as to why this may be happening?