Solved

I cannot open up any Office 2007 products on my Terminal Server.  How do I resolve this ?

Posted on 2008-10-15
3
4,120 Views
Last Modified: 2013-11-21
I have installed Microsoft Office 2007 on our Windwos 2008 Terminal Server by going to Start, Control Panel and Install Application on Terminal Server.  The installation completed successfully.

When I try to open up Excel, Word or Outlook I receive a message saying "This feature is not available.  For more information, please contact your system administrator".

Can anyone advise me how I can resolve this ?

Many thanks in advance
0
Comment
Question by:PurityIT
  • 2
3 Comments
 
LVL 83

Expert Comment

by:oBdA
ID: 22724267
Did you install a Volume Licensing version of Office 2007? If not, then that's the problem. Only the Volume Licensing versions of Office 2007 will run on a terminal server.
0
 

Author Comment

by:PurityIT
ID: 22725113
Hi oBdA,

Thanks for your post

The version I installed was one that came with the Microsoft Action pack so not sure if it was Volume Licensing code but suspect it isn't
0
 
LVL 83

Accepted Solution

by:
oBdA earned 500 total points
ID: 22725527
That is definitely not a VL version. Your error message is slightly different, but here's the KB article about it:
Error message when you try to start a 2007 Office program within a Terminal Server client session: "This copy of Microsoft Office <Program> cannot be used on Terminal Server"
http://support.microsoft.com/kb/924622/en-us
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip Migration Tip #1 – Source Server Health can be found listed in my profile here: http:…
Entering a date in Microsoft Access can be tricky. A typo can cause month and day to be shuffled, entering the day only causes an error, as does entering, say, day 31 in June. This article shows how an inputmask supported by code can help the user a…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now