Solved

I cannot open up any Office 2007 products on my Terminal Server.  How do I resolve this ?

Posted on 2008-10-15
3
4,160 Views
Last Modified: 2013-11-21
I have installed Microsoft Office 2007 on our Windwos 2008 Terminal Server by going to Start, Control Panel and Install Application on Terminal Server.  The installation completed successfully.

When I try to open up Excel, Word or Outlook I receive a message saying "This feature is not available.  For more information, please contact your system administrator".

Can anyone advise me how I can resolve this ?

Many thanks in advance
0
Comment
Question by:PurityIT
  • 2
3 Comments
 
LVL 84

Expert Comment

by:oBdA
ID: 22724267
Did you install a Volume Licensing version of Office 2007? If not, then that's the problem. Only the Volume Licensing versions of Office 2007 will run on a terminal server.
0
 

Author Comment

by:PurityIT
ID: 22725113
Hi oBdA,

Thanks for your post

The version I installed was one that came with the Microsoft Action pack so not sure if it was Volume Licensing code but suspect it isn't
0
 
LVL 84

Accepted Solution

by:
oBdA earned 500 total points
ID: 22725527
That is definitely not a VL version. Your error message is slightly different, but here's the KB article about it:
Error message when you try to start a 2007 Office program within a Terminal Server client session: "This copy of Microsoft Office <Program> cannot be used on Terminal Server"
http://support.microsoft.com/kb/924622/en-us
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Recently Microsoft released a brand new function called CONCAT. It's supposed to replace its predecessor CONCATENATE. But how does it work? And what's new? In this article, we take a closer look at all of this - we even included an exercise file for…
Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
This video shows and describes the main difference between both orientations in Microsoft Word. Viewers will understand when to use each orientation and how to get the most out of them.
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question