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I cannot open up any Office 2007 products on my Terminal Server.  How do I resolve this ?

Posted on 2008-10-15
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Last Modified: 2013-11-21
I have installed Microsoft Office 2007 on our Windwos 2008 Terminal Server by going to Start, Control Panel and Install Application on Terminal Server.  The installation completed successfully.

When I try to open up Excel, Word or Outlook I receive a message saying "This feature is not available.  For more information, please contact your system administrator".

Can anyone advise me how I can resolve this ?

Many thanks in advance
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Question by:PurityIT
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3 Comments
 
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Expert Comment

by:oBdA
ID: 22724267
Did you install a Volume Licensing version of Office 2007? If not, then that's the problem. Only the Volume Licensing versions of Office 2007 will run on a terminal server.
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Author Comment

by:PurityIT
ID: 22725113
Hi oBdA,

Thanks for your post

The version I installed was one that came with the Microsoft Action pack so not sure if it was Volume Licensing code but suspect it isn't
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LVL 85

Accepted Solution

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oBdA earned 500 total points
ID: 22725527
That is definitely not a VL version. Your error message is slightly different, but here's the KB article about it:
Error message when you try to start a 2007 Office program within a Terminal Server client session: "This copy of Microsoft Office <Program> cannot be used on Terminal Server"
http://support.microsoft.com/kb/924622/en-us
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