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Can't access a website from outside the vpn

Posted on 2008-10-15
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Last Modified: 2012-05-05
Hi:
I established a VPN tunnel and have 15 stations connecting through it, but there is a website that i'm able to access from any computer i've used except from those 15 stations. I have the tunnel from 12.96 to 12.126, and if i configure a station with i.e. 12.15 i still can't access the website even though the traffic is routed outside vpn. I believe i can't run a debug to trace what interface are the packets leaving through. I have a Linksys RV016. The website admin tells me he does not block access to the website to anybody. Any suggestions on how can i access the website from those 15 stations.?
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Question by:almarbusiness
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12 Comments
 
LVL 3

Expert Comment

by:razorwoods
ID: 22723033
For VPN's you have to have a routing policy for how to get those connected networks outside if that's the only way they can access the outside network.
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LVL 1

Author Comment

by:almarbusiness
ID: 22723135
All the 15 stations are able to access any website i.e. youtube myspace etc, except the 1 website i mentioned, the vpn purpose is to execute an application stored in the other side's server. But again i can access any website including secure websites from those 15 stations except that 1 website which by the way i can access from any other computer including my home computer.
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LVL 3

Expert Comment

by:razorwoods
ID: 22723193
Are you actually connecting to the target webserver and you can't see the site, OR are you not even able to connect to that server ?  Run a traceroute and see where the connection dies.  Do an nslookup and see if you can even resolve the domain name.


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Author Comment

by:almarbusiness
ID: 22723428
I am not able to connect to the webserver, i did already a tracert and i don't find the way to the webserver i lose hops in the 10th i believe. i am able to resolve the domain name from the router. I can't access it though it's ip address at all.
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Expert Comment

by:razorwoods
ID: 22723716
Paste in the website URL and your traceroute.

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Author Comment

by:almarbusiness
ID: 22724129
https://securefiles.freightliner.com it can also be accessed using http://


  1     1 ms    <1 ms    <1 ms  192.168.1.1
  2     1 ms    <1 ms    <1 ms  71.154.37.206
  3    11 ms    11 ms    10 ms  192.0.2.100
  4    11 ms    12 ms    11 ms  151.164.17.162
  5    11 ms    15 ms    21 ms  151.164.17.246
  6    21 ms    20 ms    21 ms  69.220.8.52
  7    20 ms    20 ms    20 ms  12.122.79.69
  8    91 ms    91 ms    91 ms  12.123.16.222
  9    91 ms    91 ms    91 ms  12.122.18.197
 10    91 ms    91 ms    91 ms  12.122.28.178
 11    94 ms    91 ms    92 ms  12.122.31.134
 12    91 ms    91 ms    91 ms  12.122.31.193
 13    91 ms    92 ms    91 ms  12.122.12.158
 14    91 ms    90 ms    90 ms  12.123.44.73
 15     *        *        *     Request timed out.
 16     *        *     12.119.211.214  reports: Destination net unreachable.

Trace complete.
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LVL 3

Expert Comment

by:razorwoods
ID: 22724411
what does our route table show ?
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Author Comment

by:almarbusiness
ID: 22734291
What do you mean?
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Accepted Solution

by:
razorwoods earned 500 total points
ID: 22738265
Sorry , I meant to say what does YOUR route table show.  It's going to show the gateway and route info for each range and network port on your machine.

If you can't see or get to a specific IP address it may be something in your route table.  

It could also be a local firewall issue too.
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LVL 1

Author Comment

by:almarbusiness
ID: 22741260
I got it solved, i configured in the routing table that all traffic heading to the web site's ip address should go out through the wan connection, because apparently the traffic was going through the vpn.
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LVL 3

Expert Comment

by:razorwoods
ID: 22750796
Cool.  Don't forget to close this question :)
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Author Closing Comment

by:almarbusiness
ID: 31506372
The Comment about the routing table gave me a hint and it was the routing table i configured the ip and i got connected
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