Solved

Com port not recognizing smart label printer pro

Posted on 2008-10-15
3
237 Views
Last Modified: 2012-05-05
I have a smart label printer pro from Seiko, trying to install it onto a machine running windows xp pro with sp3 . I installed it on 2 other machines the exact same and it works fine on them. on the one it won't work it tells me that it cannot find a printer on com 1. Is there a setting or a registery edit that might be affecting it. I also tryed the hard drive in a differant machine to make sure it wasn't the motherboard.
0
Comment
Question by:ahmad1467
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 88

Expert Comment

by:rindi
ID: 22728382
Check your BIOS, maybe you have disabled the com ports there. Also make sure it is Com1 and not Com2 you have connected it to. And also check if there is no other device like a modem that could have been set to use Com1.
0
 
LVL 28

Accepted Solution

by:
burrcm earned 200 total points
ID: 22729001
I have a laptop which does things like this. My solution which works every time is to go to control panel - System - Hardware - Device Manager. Expand the Ports entry, right click and delete the com port. Go to the top of the tree, right click and Scan for hardware chenges. The port will reinstall. Now the printer will work (with luck).

Chris B
0
 

Author Closing Comment

by:ahmad1467
ID: 31506376
Thank you very much, it worked perfectly
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you build your web application in Visual Studio you'll get at least a few binaries, or .DLL, files in your bin folder. However, there is more compiling to be done. Normally this would happen when an ASP.NET resource within the web site is request…
Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question