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No Video Gateway Laptop - Nvidia Geforce Go 6100

Posted on 2008-10-15
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Last Modified: 2013-11-17
I have a Gateway MT 3422 Laptop and suddenly it will not boot,  the screen is blank.  The power light shows.   An External Monitor will not display either.    I have heard that there has been problems with the NVidia video chips.   Does anyone have any information on this.  I am unhappy that I have to replace the motherboard on this unit which hasn't been used much.  Gateway wants nothing to do with this, since it is  out of warranty.

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Question by:nrsolution
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Expert Comment

by:Callandor
ID: 22724697
There is no truth to the general statement that all nVidia chips have problems; there may have been some which had more problems than normal and required returns.  If it won't boot up, you should also check the battery and power adapter to see if they are working correctly.  Remove any USB devices and/or PCMCIA cards.
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by:nobus
ID: 22728641
you can even remove cd and disk drives, and check if you get a display at all
also - remove all extra ram, leave just 1 stick, or replace it for a test
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by:nrsolution
ID: 22729815
I have already done all the troubleshooting on the laptop and no response.  The laptop is getting power and the battery charges.
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Callandor earned 250 total points
ID: 22730096
It's likely that the motherboard has developed a problem, then.  Even though it hasn't been used, there is some statistically small chance that it will fail, as no manufacturing process is perfect.  It is reasonable to assume a part will work if it hasn't been used much or isn't too old, but it's not a certainty.
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by:nobus
nobus earned 250 total points
ID: 22731313
you can look for the mobo on e-bay to get it cheaper, or from a broken same laptop (broken lcd..)
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Author Comment

by:nrsolution
ID: 22768947
I looked on Ebay and there is a "broken Laptop" Gateway  MT3422  same model with the same problem, powers on but no video....

http://mynvidiafail.blogspot.com/2008/08/got-nvidia-chip-inside-your-laptop.html
http://mynvidiafail.blogspot.com/search/label/recall

Anyone have any more information on this?
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