Link to home
Start Free TrialLog in
Avatar of nrsolution
nrsolution

asked on

No Video Gateway Laptop - Nvidia Geforce Go 6100

I have a Gateway MT 3422 Laptop and suddenly it will not boot,  the screen is blank.  The power light shows.   An External Monitor will not display either.    I have heard that there has been problems with the NVidia video chips.   Does anyone have any information on this.  I am unhappy that I have to replace the motherboard on this unit which hasn't been used much.  Gateway wants nothing to do with this, since it is  out of warranty.

Avatar of Callandor
Callandor
Flag of United States of America image

There is no truth to the general statement that all nVidia chips have problems; there may have been some which had more problems than normal and required returns.  If it won't boot up, you should also check the battery and power adapter to see if they are working correctly.  Remove any USB devices and/or PCMCIA cards.
you can even remove cd and disk drives, and check if you get a display at all
also - remove all extra ram, leave just 1 stick, or replace it for a test
Avatar of nrsolution
nrsolution

ASKER

I have already done all the troubleshooting on the laptop and no response.  The laptop is getting power and the battery charges.
ASKER CERTIFIED SOLUTION
Avatar of Callandor
Callandor
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I looked on Ebay and there is a "broken Laptop" Gateway  MT3422  same model with the same problem, powers on but no video....

http://mynvidiafail.blogspot.com/2008/08/got-nvidia-chip-inside-your-laptop.html
http://mynvidiafail.blogspot.com/search/label/recall

Anyone have any more information on this?