Solved

No Video Gateway Laptop - Nvidia Geforce Go 6100

Posted on 2008-10-15
9
2,278 Views
Last Modified: 2013-11-17
I have a Gateway MT 3422 Laptop and suddenly it will not boot,  the screen is blank.  The power light shows.   An External Monitor will not display either.    I have heard that there has been problems with the NVidia video chips.   Does anyone have any information on this.  I am unhappy that I have to replace the motherboard on this unit which hasn't been used much.  Gateway wants nothing to do with this, since it is  out of warranty.

0
Comment
Question by:nrsolution
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
9 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 22724697
There is no truth to the general statement that all nVidia chips have problems; there may have been some which had more problems than normal and required returns.  If it won't boot up, you should also check the battery and power adapter to see if they are working correctly.  Remove any USB devices and/or PCMCIA cards.
0
 
LVL 92

Expert Comment

by:nobus
ID: 22728641
you can even remove cd and disk drives, and check if you get a display at all
also - remove all extra ram, leave just 1 stick, or replace it for a test
0
 

Author Comment

by:nrsolution
ID: 22729815
I have already done all the troubleshooting on the laptop and no response.  The laptop is getting power and the battery charges.
0
Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

 
LVL 69

Accepted Solution

by:
Callandor earned 250 total points
ID: 22730096
It's likely that the motherboard has developed a problem, then.  Even though it hasn't been used, there is some statistically small chance that it will fail, as no manufacturing process is perfect.  It is reasonable to assume a part will work if it hasn't been used much or isn't too old, but it's not a certainty.
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 250 total points
ID: 22731313
you can look for the mobo on e-bay to get it cheaper, or from a broken same laptop (broken lcd..)
0
 

Author Comment

by:nrsolution
ID: 22768947
I looked on Ebay and there is a "broken Laptop" Gateway  MT3422  same model with the same problem, powers on but no video....

http://mynvidiafail.blogspot.com/2008/08/got-nvidia-chip-inside-your-laptop.html
http://mynvidiafail.blogspot.com/search/label/recall

Anyone have any more information on this?
0

Featured Post

Want Experts Exchange at your fingertips?

With Experts Exchange’s latest app release, you can now experience our most recent features, updates, and the same community interface while on-the-go. Download our latest app release at the Android or Apple stores today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I am not new to IT, I have been working in the field since 1985.  But recently I came up against something that stumped even me (it doesn't happen as often as I would like).  I was running a screencasting session from the laptop to my TV via ChromeC…
In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question