• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 380
  • Last Modified:

lost password, no recovery dvds, vista premium

I have an acerM610 desktop running Vista Home Premium. Someone put a password on the only admin account on the machine and now cannot remember what is is. Only the guest account is accessible. They did not create the recovery DVDs. How do I rebuild the system without the password. The repair utility requires the passwoord. Thanks for your help
1 Solution
Boot the PC with a UBCD. It includes a utility to reset windows passwords in the filesystem tools.

Just boot to a command prompt and perform the following.
1. Change directory to c:/windows/system32
2. move Utilman.exe Utilman.old
3. copy cmd.exe Utilman.exe
Reboot and Press "Windows Key + U"

Then Just start explorer.exe or creat a new admin account with the commands below
Create Admin Account
net user newadmin password /add
net localgroup administrators newadmin /add
Hi gincho,

The best course of action here is for you to contact the hardware manuafactuer. In this case, Acer's technical support will most likely have a backdoor password in order for you to Re-Image it.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now