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Email Forwarding to Different Accounts

Hello,

We currently have an email address (contracting@domain.com). Currently this email address is set up to be received by one person in our domain. How can I add to addional users to receive emails intended for contracting@domain.com?  Is this done in Active Directory under users? or do I have to set someting up in Exchange?

Thanks
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JParra72
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JParra72
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1 Solution
 
keamoCommented:
I would create a distribution group with this email address.  That way you could add/remove users to the distribution group as needed.
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Shecky919Commented:
Is it a group of Users? You could set up forwarding of the e-mails to another person, which is done through Active directory in the mail delivery area on one of the exchange tabs.
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Shecky919Commented:
Keamo's soultion is the better one, just make sure to set the distribution group so it can accept e-mails from non-authenticated users if you need to get e-mail from outside of your organization.
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keamoCommented:
This would be done from Active Directory.

1.  Determine the OU you would want to have the distribution group.
2.  Either right-click or go to Action on the menu bar and select "new" then "group"
3.  Follow the menu's to create the Exchange email-address......
4.  Lastly, add the users you would want to receive mail sent to "contracting@domain.com"

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JParra72Author Commented:
The email address already exists, I cannot create a distribution group.  I want to use the existing email address
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keamoCommented:
I understand.  But if you want to use a distribution group.  You will have to remove that email address from whatever active directory object it is attached to(i.e. user account).  Then create your distribution group with that email address.
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JParra72Author Commented:
ok,  the error message I get is "The email alias is already used by a public folder named Contracting..".

So I have to delete this alias from this folder and then create the distribution gp?
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keamoCommented:
Correct.  I would probably just change the email address of the public folder to something different, run your "Recipient Update Service"  on your Exchange server to force the changes a little faster.  Then you should be able to create the distribution group.
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JParra72Author Commented:
Where is the recipeient update service?
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JParra72Author Commented:
How about adding CCMail under email address by right clicking the public folder in question?  
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keamoCommented:
It's in your Exchange System Manager, Recipients, Recipient Update Services, then right click Recipient Update Service and select "Update Now".
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JParra72Author Commented:
It wont let me delete the address. It keeps coming back after I delete it
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keamoCommented:
You probably don't want to delete it.  Just change it.  You can also "Mail Disable" the Public folder via the Exchange System Manager, Administrative Groups, "Org Name", Folders, Public Folders, "Name of Public Folder", right click on it select All Tasks, then select "Mail disable".  Then run your Recipient Update Service.
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JParra72Author Commented:
Keamo,

This is what I ended up doing.  I did not get the mail disable option for this particular public folder. Instead.

1. I right clicked the public folder in mind and chose Properties.
2. I clicked on the Exchange General tab and changed the Alias to something different.
3. I went to the Email Addresses tab in the same properties window and unchecked where it says
Automatically Update Emaill addresses based on recipient policy, clicked apply then ok.
4. The email address in question was already associated to a particular User in AD. I went to that user under properties and deleted that email address from the Email Addresses tab, clicked apply then ok.
5. After all of that, I was able to create the Distribution Group and  add the corresponding Users.  

It seems that everything is working now.
Thanks for all the suggestions everyone
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JParra72Author Commented:
Thanks
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