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New update! The nice lady who stated without question that the printer was connected directly to her PC has now said the printer is connected to another PC and is shared with her. It's looking like a local LAN issue when the VPN is connected. Thanks for your advice. I am opening another question with the new info. 
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New update! The nice lady who stated without question that the printer was connected directly to her PC has now said the printer is connected to another PC and is shared with her. It's looking like a local LAN issue when the VPN is connected. Thanks for your advice. I am opening another question with the new info.

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The above link actually reflects a network printer type setup. &nbsp;Before you open another question try the options I mentioned.
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The above link actually reflects a network printer type setup.  Before you open another question try the options I mentioned.

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I recently installed a Cisco ASA 5500 and configured a remote PC to connect as a VPN client. The connection works and the PC can browse the local network, access files, browse the Internet (split tunnel) etc. When the VPN is connected the users local USB printer stops working. I talked her through checking the printers properties but it errored out stating that the print spooler service was not started. I had her check the service and it was showing as started. Restarted the service and still no luck. After disconnecting the VPN problem goes away. Printer is showing a DOT_4 port. Has anyone heard of a VPN connection interfering with the print spooler?
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I recently installed a Cisco ASA 5500 and configured a remote PC to connect as a VPN client. The connection works and the PC can browse the local network, access files, browse the Internet (split tunnel) etc. When the VPN is connected the users local USB printer stops working. I talked her through checking the printers properties but it errored out stating that the print spooler service was not started. I had her check the service and it was showing as started. Restarted the service and still no luck. After disconnecting the VPN problem goes away. Printer is showing a DOT_4 port. Has anyone heard of a VPN connection interfering with the print spooler?

VPN connection causes print spooler to stop working.

A virtual private network (VPN) is a network that uses a public telecommunication infrastructure, such as the Internet, to provide remote offices or travelling users access to a central organizational network securely. VPNs encapsulate data transfers using secure cryptographic methods and other security mechanisms to ensure that only authorized users can access the network and that the data cannot be intercepted.

Cisco PIX is a dedicated hardware firewall appliance; the Cisco Adaptive Security Appliance (ASA) is a firewall and anti-malware security appliance that provides unified threat management and protection the PIX does not. Other Cisco devices and systems include routers, switches, storage networking, wireless and the software and hardware for PIX Firewall Manager (PFM), PIX Device Manager (PDM) and Adaptive Security Device Manager (ASDM).

Cisco

Microsoft Windows XP is the sixth release of the NT series of operating systems, and was the first to be marketed in a variety of editions: XP Home and XP Professional, designed for business and power users. The advanced features in XP Professional are generally disabled in Home Edition, but are there and can be activated. There were two 64-bit editions, an embedded edition and a tablet edition.