VPN connection causes print spooler to stop working.
Posted on 2008-10-15
I recently installed a Cisco ASA 5500 and configured a remote PC to connect as a VPN client. The connection works and the PC can browse the local network, access files, browse the Internet (split tunnel) etc. When the VPN is connected the users local USB printer stops working. I talked her through checking the printers properties but it errored out stating that the print spooler service was not started. I had her check the service and it was showing as started. Restarted the service and still no luck. After disconnecting the VPN problem goes away. Printer is showing a DOT_4 port. Has anyone heard of a VPN connection interfering with the print spooler?