one Act! 2000 installation on LAN can't open shared database, even after creating it.

After reinstalling WinXP Pro on a workstation, I found this user cannot access a shared database which had not been a problem before. Other users have no problem. I even had the user create a new empty database which, after being closed, could not be reopened at this workstation. Configuration is identical to the other two workstations accessing the database. At this workstation, I get the message "The database you are trying to open is not an ACT! database. To use this database in ACT!, you need to import the data [using the Import Wizard]." This user has admin rights under Act! 2000 and WinXP.
brucewgrahamAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
Mike LazarusConnect With a Mentor Act! Evangelist - CRM ConsultantCommented:
Possible reasons for this:
1. You don't have all the files
2. You don't have full access to the folder and files
3. You copied the fiels via a CD-ROM which would make the files read-only
0
 
brucewgrahamAuthor Commented:
It turned out to be 2. above. Before receiving this response, I set up a duplicate installation and found I had the same problem. The normal user was needed administrator rights to the shared folder on the server. There was no problem creating and accessing a database locally, it was only when it was on the file server that the problem was manifested. Logging on to the workstation with an administrator account fixed the problem, so I gave more rights to the problem user account.
0
 
Mike LazarusAct! Evangelist - CRM ConsultantCommented:
With ACT! 2000, users needed full-control to the database folder
0
 
brucewgrahamAuthor Commented:
The problem was insufficient rights to the shared folder in which the database is stored.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.