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IE 7 Active desktop Error

Posted on 2008-10-15
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Last Modified: 2012-05-05
I'm getting this error:
Internet Explorer cannot find the Active Desktop HTML file. This file is needed for your Active Desktop. Click OK to turn off Active Desktop.

This is on a PC running Windows XP Pro SP3 joined to a Windows 2003 Domain. It only seems to happen with one user. Every user has local admin rights to the PC. If I logon as Administrator or as just my account logon it loads fine. Another user logs on and gets the error and the desktop splits almost inhalf with some what of a index screen on the left side and the desktop screen on the other. Anyone have any ideas what I can try to fix this ? Microsoft has doc's to re-reg the dll file but since it does not do it to every logon I would not think it would be the dll ????
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Question by:GD_GRAY
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2 Comments
 
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David-Howard earned 1000 total points
ID: 22726669
Your error is reported here with a resolution.
http://support.microsoft.com/kb/193110
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by:GD_GRAY
ID: 22726916
Yes that was my first thought, but I have replaced the dll as well as ran ** regsvr32 /i mshtml.dll ** and had no luck with it. Other users can logon and it loads fine "active desktop" but still have others that get the same error and funky desktop screen. I thought maybe it was in the user profile so I cleaned 'deleted' the user's with the error so they would build new one's at login... they got the same thing even after that. I don't have any type of login script that would jack with the active desktop, all it does is map a few drives and set the time server to the AD server.I'm lost...
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