asked on

IE 7 Active desktop Error

I'm getting this error:
Internet Explorer cannot find the Active Desktop HTML file. This file is needed for your Active Desktop. Click OK to turn off Active Desktop.

This is on a PC running Windows XP Pro SP3 joined to a Windows 2003 Domain. It only seems to happen with one user. Every user has local admin rights to the PC. If I logon as Administrator or as just my account logon it loads fine. Another user logs on and gets the error and the desktop splits almost inhalf with some what of a index screen on the left side and the desktop screen on the other. Anyone have any ideas what I can try to fix this ? Microsoft has doc's to re-reg the dll file but since it does not do it to every logon I would not think it would be the dll ????

ASKER CERTIFIED SOLUTION

David-Howard

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

GD_GRAY

ASKER

Yes that was my first thought, but I have replaced the dll as well as ran ** regsvr32 /i mshtml.dll ** and had no luck with it. Other users can logon and it loads fine "active desktop" but still have others that get the same error and funky desktop screen. I thought maybe it was in the user profile so I cleaned 'deleted' the user's with the error so they would build new one's at login... they got the same thing even after that. I don't have any type of login script that would jack with the active desktop, all it does is map a few drives and set the time server to the AD server.I'm lost...