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unable to view tiff files at US patent office website

Posted on 2008-10-15
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Last Modified: 2013-12-07
Hi guys,
I am trying to view tiff files at this address:
http://patimg2.uspto.gov/.piw?Docid=07326788&homeurl=http%3A%2F%2Fpatft.uspto.gov%2Fnetacgi%2Fnph-Parser%3FSect1%3DPTO1%2526Sect2%3DHITOFF%2526d%3DPALL%2526p%3D1%2526u%3D%25252Fnetahtml%25252FPTO%25252Fsrchnum.htm%2526r%3D1%2526f%3DG%2526l%3D50%2526s1%3D7326788.PN.%2526OS%3DPN%2F7326788%2526RS%3DPN%2F7326788&PageNum=&Rtype=&SectionNum=&idkey=NONE&Input=View+first+page

The site gives you some direction as to viewing these files by installing AlternaTIFF:  http://www.alternatiff.com/ and/or quicktime.
I have installed both of the aforementioned products and tested to no avail.
I have tested using IE7 and Firefox3, I have also tested whilst connected via the company network and via a 3G card and still nothing.

The website states "PTO cannot and will not provide direct user support for TIFF image
display or printing beyond the provision of hyperlinks to known suitable
free TIFF browser plug-ins."

Can anyone help?
Thanks in advance,
J
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Question by:eireannjon
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Expert Comment

by:keamo
ID: 22726509
I honestly think this is a problem with their site.  I cannot view in IE or Firefox.
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Expert Comment

by:keamo
ID: 22726536
Ok.  I finally got it to work by going here....

http://www.alternatiff.com/install-ie/

It installs a viewer for IE.  (I'm running IE7)
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Expert Comment

by:keamo
ID: 22726548
Sorry, I can't get it to work in Firefox....
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Author Comment

by:eireannjon
ID: 22727063
Hi,
I already have http://www.alternatiff.com/install-ie/ installed on the machine and I get nothing on the screen. with IE7 or Firefox3
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Accepted Solution

by:
keamo earned 500 total points
ID: 22727114
Try clicking on this...
http://www.alternatiff.com/install-ie/fr2a.html#
You should see an option at the bottom, "Click here to reactiveate it"
Then try the patent office link...
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Author Closing Comment

by:eireannjon
ID: 31506532
You my friend are a legend, Thanks for the help.
Much appreciated
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Expert Comment

by:keamo
ID: 22727746
No problem.  I'm glad it's working for you!
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