Solved

one user crashes store.exe

Posted on 2008-10-15
4
844 Views
Last Modified: 2008-12-31
when one particular member of the active directory logs on to the network, the Exchange 2007 Server crashes.
It happens every time repeatedly.  I've told this person to not logon for now, but how can we resolve this?
log:  
ERROR: MSEXCHANGEIS 9658 General --- The MS Exchange Information Store encountered an unexpected exception 0xC0000005 at address <HEX> while processing a request for user <username>
---Next line
ERROR Service Control Manager Eventlog Provider --- The MS Exchange Information Store server terminated unexpectedly. It has done this XX times.


Any ideas what could be causing the entire information store to crash because of one user?
0
Comment
Question by:lvnv
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 

Author Comment

by:lvnv
ID: 22726789
PS -
Server 2008 running
Exchange 2007 SP1 Rollup 3
IIS for OWA and ActiveSync
There is nothing else running on this server --> no AV, no AntiSpy, not Domain Controller, etc...
0
 
LVL 13

Expert Comment

by:leegclystvale
ID: 22726819
It would be cheaper to sack the user and delete the account :o)
0
 

Author Comment

by:lvnv
ID: 22782333
BUMP

Anyone?

Answer this question and I'll give you 500 point...

How can MS even put out a product that can act like this --- where one user crashes the information store?

Maybe that's a more pertinent question anyway...

0
 

Accepted Solution

by:
lvnv earned 0 total points
ID: 23228759
no answer
0

Featured Post

Backup Solution for AWS

Read about how CloudBerry Backup fully integrates your backups with Amazon S3 and Amazon Glacier to provide military-grade encryption and dramatically cut storage costs on any platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Find out what you should include to make the best professional email signature for your organization.
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question