HP ZD8000 Laptop Battery Not Charging
Posted on 2008-10-15
I have an HP Pavilion ZD8000 running on Windows XP Home, SP2 and the battery will not charge.
I have tried going to the HP site and downloading the HP Battery Calibrator, but I get an error that the calibration software is not supported by my system. The only explanation that HP gives as to why the software is not compatibly is......"if you receive and error that the software is not compatible it is because some systems are not compatible..." Very helpful indeed!
About a week ago, the battery itself would hold a charge for about 30 seconds before the system would advise me to switch to external power supply. However, if I unplug the power supply, it now turns the machine off. When running on external power, the system shows the battery life at 0%.
I purchased a new battery, plugged it in to charge, but after a few hours the system still shows battery life at 0%. P.S. the external power supply is brand new as well. Neither battery will charge with either power supply. Is there anything else that I can try to get charging again???