?
Solved

How do I fix an Active Desktop HTML error in Windows XP, IE 7 on a network with Windows 2003 Server?

Posted on 2008-10-15
3
Medium Priority
?
714 Views
Last Modified: 2008-10-26
I manage a Windows 2003 Server environment.  The workstations run Windows XP and Internet Explorer 7.  Most users have no problem, but those created this past summer (approximately 120) get the following error when they login.
Active Desktop HTML error
The screen has about a 2 inch bar on the left side with some of the icons that belong in the tray.  If users insert a flash drive it is recognized, but there is no Safely Remove icon in the tray.
This is not a problem for the other 350 or so users, so it is not the workstations.  I looked at what Microsoft says about replacing the  mshtml.dll file, but that would affect everyone not just these problem users.
0
Comment
Question by:Pat_P
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 34

Expert Comment

by:sramesh2k
ID: 22742686
Hi Pat,

Open Control Panel, double-click Display.
Click the Desktop tab, and choose "Customize Desktop".
Select the "Web" tab
Delete all the items except "My current Home page"
Uncheck "My current Home page"
Click OK, and now select (None) as your Desktop background
Click OK and close the dialog.
0
 

Accepted Solution

by:
Pat_P earned 0 total points
ID: 22772992
It was a corrupted profile on the server.  The profiles had to be renamed, so that a new one was created the next itme users logged in.  The other choice is to verify that the user has permission to open hte profile.
0
 

Author Comment

by:Pat_P
ID: 22772998
I found an answer on my own.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question