I manage a Windows 2003 Server environment. The workstations run Windows XP and Internet Explorer 7. Most users have no problem, but those created this past summer (approximately 120) get the following error when they login.
Active Desktop HTML error
The screen has about a 2 inch bar on the left side with some of the icons that belong in the tray. If users insert a flash drive it is recognized, but there is no Safely Remove icon in the tray.
This is not a problem for the other 350 or so users, so it is not the workstations. I looked at what Microsoft says about replacing the mshtml.dll file, but that would affect everyone not just these problem users.