Solved

RDNS PTR Plesk Web Server

Posted on 2008-10-15
2
2,246 Views
Last Modified: 2013-11-30
Plesk 8.6 / CentOS
I have a client that hosts their website on my Plesk server.
They have an in-house Exchange server which sends mail directly via DNS.
They have ATT for ISP.
I asked ATT to setup RDNS for their inhouse servername -> Local Office IP.
ATT wont setup RDNS but will transfer the DNS zone.
So I had them transfer it to my webserver nameserver.
I setup a PTR record under the clients domain account.  IPADDRESS > office.domain.com

When I run a report at dnsstuff it shows that ATT has given my server authority but when queried it doesn't reply with a PTR record.

I just moved this webserver so it got new IPs but that was a couple weeks ago and i highly doubt its DNS lag.  
This did work prior to upgrading the webserver.

12.144.217.82 / 8      PTR      office.arcoa.com.
is how its set in Plesk

How I am searching:
Asking g.root-servers.net for 82.217.144.12.in-addr.arpa PTR record:  
       g.root-servers.net says to go to dmtu.mt.ns.els-gms.att.net. (zone: 12.in-addr.arpa.)
Asking dmtu.mt.ns.els-gms.att.net. for 82.217.144.12.in-addr.arpa PTR record:  Got CNAME referral to 82.80/28.217.144.12.in-addr.arpa. at server ns1.solonameserver.com. (zone 80/28.217.144.12.in-addr.arpa.) [from 12.127.16.70]
Asking d.root-servers.net for 82.80/28.217.144.12.in-addr.arpa. PTR record:  
       d.root-servers.net [128.8.10.90] says to go to CBRU.BR.NS.ELS-GMS.ATT.NET. (zone: 12.in-addr.arpa.)
Asking CBRU.BR.NS.ELS-GMS.ATT.NET. for 82.80/28.217.144.12.in-addr.arpa. PTR record:  
       cbru.br.ns.els-gms.att.net [199.191.128.105] says to go to ns2.solonameserver.com. (zone: 80/28.217.144.12.in-addr.arpa.)
Asking ns2.solonameserver.com. for 82.80/28.217.144.12.in-addr.arpa. PTR record:  Reports that no PTR records exist [from 208.64.64.90].

Answer:
No PTR records exist for 12.144.217.82. [Neg TTL=10800 seconds]

Details:
ns2.solonameserver.com. (an authoritative nameserver for 12.in-addr.arpa., which is in charge of the reverse DNS for 12.144.217.82)
says that there are no PTR records for 12.144.217.82.
0
Comment
Question by:livegirllove
2 Comments
 
LVL 13

Expert Comment

by:Xyptilon2
Comment Utility
The PTR record is setup by whoever owns or administers the IP block (range), not by the person that manages the DNS zone. However *sometimes* this is the same person or company.


0
 
LVL 1

Accepted Solution

by:
livegirllove earned 0 total points
Comment Utility
"I asked ATT to setup RDNS for their inhouse servername -> Local Office IP.
ATT wont setup RDNS but will transfer the DNS zone."

anyway I found its not possible in Plesk without breaking some other things so I just routed their mail through a smarthost.
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Join & Write a Comment

Suggested Solutions

PRTG Network Monitor lets you monitor your bandwidth usage, so you know who is using up your bandwidth, and what they're using it for.
Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
The purpose of this video is to demonstrate how to use PicMonkey software to customize images for a Mailchimp campaign. Picmonkey is free and simple online software which can be used by users who don’t have robust editing software such as Photoshop,…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now