Solved

SBS2003 - Client accidently log off during windows update...

Posted on 2008-10-15
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Last Modified: 2012-06-27
Experts:
My client just told me that he had accidently logged off the server while windows update was performing - being install and was incomplete due to the action. After log back on and there was two updates fail to installed in the event (system) logs.
I don't know how to answer or to comforting., need suggestion - solution - recommendation!
please reply
thanks!
Sam
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Question by:samntlam
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8 Comments
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 22728236
Where they right at the end of the log or before.  If before, they may not apply to your configuration.
0
 

Author Comment

by:samntlam
ID: 22728269
I have no way of knowing!
but it was after the update has started and didn't finish
I know that because the other box from other client asked to "restart the server" but on this one it didn't!
0
 

Author Comment

by:samntlam
ID: 22728275
I think you are referring to the event log.
it was at the beginning (not on the top 10 but after maybe 10 to 15 logs)
sorry i was working on something and missed read your answer!
my apology
thanks!
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LVL 22

Expert Comment

by:Rick Hobbs
ID: 22728297
You said "After log back on and there was two updates fail to installed in the event (system) logs."  Were there other updates that completed successfully AFTER the two that failed?
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Author Comment

by:samntlam
ID: 22728305
NO. other updates were completed before these two update that didn't process and also displayed - show in the event system logs

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LVL 22

Accepted Solution

by:
Rick Hobbs earned 500 total points
ID: 22734760
Last question.
Can you provide the update numbers that failed?  It may be possible to download them and apply them manually but I first need to determine which ones they are.
0
 

Author Comment

by:samntlam
ID: 22736285
Rick,
I've resolved the issue by asked my client to restart the box anyway... (as he didn't want to risk losing any update files)
After the server restarted, the automatic update has indicated that there was 1 update needed to be install and I have done so by running the update and installed the missing update
I still would like to thank you for your continue effort and prompt reply, appreciated.
sincerely,
Sam
0
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 22736607
Glad to be of assistance!  Amazing what a reboot can accomplish, isn't it?
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