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0x86000108 error code with Exchange ActiveSync

Posted on 2008-10-15
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Last Modified: 2012-05-05
Hi

I'm having problems with a number of our PDA's in syncing them with Exchange ActiveSync. The users are able to sync their calender, contacts and email folder structure but when they try to sync their actual emails they get an ActiveSync error 0x86000108. In the Exchange server application logs a ActiveSync 500 error.

Doing some googling I came across the following KB article http://support.microsoft.com/?kbid=932054 which apparently has a hotfix for this issue but the KB is a bit light on information so I was hoping someone has had this problem before and knows what the hotfix does.

If you can provide me with any more information before I apply it that would be great.

Regards

Mat
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abdulzis earned 375 total points
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basically there is some corrupted item in the mailbox which is hanging the sync process. So installing the hotfix skips those corrupted items.
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