Tech or Treat! Write an article about your scariest tech disaster to win gadgets!Learn more

x
?
Solved

I cannot remove email alias from my user's email accounts on Exchange Server? I already checked Recipient Policies

Posted on 2008-10-16
4
Medium Priority
?
450 Views
Last Modified: 2012-06-27
I have one exchange server that I used to have all users using an email address like mycompany.org. Their domain name was mycompany.local and they also owned the public domain name of mycompany.com.

The public email they use to use was mycompany.org and so this was added as the default email address in the recipient policy. But since then we have changed everyone to use mycompany.com. Even though I have removed the reference to mycompany.org from the policy and now have mycompany.com set as the default email address, mycompany.org gets added as the default email address everytime the user profile updates through recipient policies or I create a new user on the domain.

Where is exchange still getting mycompany.org from? Did I forget to change something?
0
Comment
Question by:nichiaiinc
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 12

Expert Comment

by:RobinHuman
ID: 22729597
Is this address still showing in the recipient policy?
Try doing a rebuild of recipient update services and then update on both the domain and enterprise update policies.
Also, check which machine is your GC, and make sure that it is replicating properly.
(you may have to wait overnight for the microsoft scheduled system updater to run)
0
 
LVL 42

Expert Comment

by:paulsolov
ID: 22729598
Are the entries from the old domain email addresses?  Even though you removed it in recipient policies and added new one it probably did not propogate and it has the old one as the default.  

Try this:

Go to a user account in AD users and computers and manually assign the new domain as the thboxe default, uncheck the to propogate from reciipient policies.  If it stays with the new domain than it'w probably an issue of the new recipient policy not propogating correct to choose the new domain as the default domain under the users email address.
0
 
LVL 23

Accepted Solution

by:
Justin Durrant earned 2000 total points
ID: 22729963
0
 

Author Comment

by:nichiaiinc
ID: 22957129
Thank you guys. Actually I used the links provided by jjdurrant to find the solution so I feel its only fair to award him the points.

thanks a bunch everyone!
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
how to add IIS SMTP to handle application/Scanner relays into office 365.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

648 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question