HP laptop stuck in sleep mode

I have a user who has a laptop stuck in sleep mode and will not come out. This is an HP laptop.
Dennis MillerAsked:
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chilternPCConnect With a Mentor Commented:
take the battery out  - wait a minute - re-insert the battery
then in the control panel - power options - and disable the sleep mode and hibernation
robclarke41Connect With a Mentor Commented:
If the user doesn't need to save any open documents etc just remove the battery, replace it and power it on again.  
Dennis MillerAuthor Commented:
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