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HP laptop stuck in sleep mode

Posted on 2008-10-16
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Last Modified: 2012-06-22
I have a user who has a laptop stuck in sleep mode and will not come out. This is an HP laptop.
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Question by:millerdog
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by:robclarke41
robclarke41 earned 100 total points
ID: 22729807
If the user doesn't need to save any open documents etc just remove the battery, replace it and power it on again.  
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chilternPC earned 400 total points
ID: 22730352
take the battery out  - wait a minute - re-insert the battery
then in the control panel - power options - and disable the sleep mode and hibernation
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by:millerdog
ID: 31506673
Thanks.
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