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Can't view First Storage Group on Server

Posted on 2008-10-16
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Last Modified: 2008-10-21
When I expand the First Storage Group and then try to expand the Mailbox Store for one of my servers, it gives an error. It basically says it can't connect b/c the exchange information store service is unavailable. (Locally the ESMt connects fine, but i get the error when i try to connect from any other server to this problem server).

When I try to restart the MS Exch INformation STore service, it fails and says the service did not respond to the start or control request in a timely fashion.

HOWEVER, email seems to work just fine everywhere between the exchange servers and outside world.
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Question by:cajx
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6 Comments
 
LVL 23

Expert Comment

by:Justin Durrant
ID: 22730359
Have you tried running ESM from another machine?
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Author Comment

by:cajx
ID: 22730413
ESM from all servers to that server dont work. From that server to itself does work.

I found an error in event vwr on the server. About to see if I can find anything on it... if you know please let me know.

Event Type:      Error
Event Source:      EXOLEDB
Event Category:      Events
Event ID:      112
Date:            10/16/2008
Time:            8:07:02 AM
User:            N/A
Computer:      CHOUMS
Description:
Microsoft Exchange OLEDB was unable to register OnSyncSave event for Schema propagation on MDB startup HRESULT = 0x8000ffff.

For more information, click http://www.microsoft.com/contentredirect.asp.
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Author Comment

by:cajx
ID: 22730470
Ignore that error message, it has been going on for months.
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Accepted Solution

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cajx earned 0 total points
ID: 22731267
As it turns out, it was Backup Exec hanging up on a backup job. It runs on another server but backs up that email server. Thanks for the help though.
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LVL 23

Expert Comment

by:Justin Durrant
ID: 22731291
Ah ok.. I was going to ask if any BKup jobs were running. :)
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Author Comment

by:cajx
ID: 22731337
I hadn't thought of it, but I guess it makes sense. It probably locks all sorts of processes on the server being backed up... hence the problem! Thanks again!
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