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Workflow email format errors - Where do I find the template to edit to correct the issue?

Posted on 2008-10-16
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Last Modified: 2009-04-04
I am experiencing formatting errors in the emails being sent by the out of the box workflows.  I can see where the errors begin pretty much, but I can't find the templates so I can correct the problem.

As you can see in the attached code, the HTML formatting is not getting translated.  I think the problem begin at the subject line, as the header info is good up to that point.  I'd like to fix this issue, but first I need to find where the email template is located.  Any help would be much appreciated.
From: "this part correct"
Sent: Tuesday, September 23, 2008 10:33 AM
To: name
Subject: 
 
: 
Content-Transfer-Encoding: 8bit
Content-Type: text/html; charset=utf-8
Subject: DRAFT MOD LETTER vs. 1 (Approval Serial workflow) started on Test Document vs. 1.
MIME-Version: 1.0
X-Mailer: Windows SharePoint Services (version 3)
 
<style>
TABLE.mail { border-style:none; border-collapse:collapse; font:8pt Tahoma; width:100%; }TD.header { background:#F8F8F9; border:1px solid #E8EAEC; padding:12pt 10px 4pt 10px; }TD.body { padding:12pt 10px 24pt 10px; }TD.footer { border-width:1px; border-style:solid none none none; border-color:#9CA3AD; padding:4pt 10px 4pt 10px; }A { text-decoration:none; }DIV.title { font:16pt Verdana; }DIV.headertext { margin:5px 0px 0px 0px; }DIV.error { font-weight:bold; }DIV.comment { color:#9CA3AD; }SPAN.wfname { font:bold italic; } </style><table cellpadding="2" cellspacing="0" class="mail" DIR="none"> <tr class="header"> <td class="header"><div class="title"> <span class='wfname'>DRAFT MOD LETTER vs. 1 (Approval Serial workflow)</span> has started on <a href='https://www.sitename.com/MOSSPilot/test/Test Document vs. 1.doc'>Test Document vs. 1</a>.
</div><div class="headertext">
Participants are name, name</div><div class="headertext"> Each person will get 1 day </div></td> </tr><tr class="body"> <td class="body" valign="top"><div> Each person will receive a task to approve <a href='https://www.sitename.com/MOSSPilot/test/Test Document vs. 1.doc'>Test Document vs. 1</a>. The tasks will be assigned one at a time in the order shown above.
</div></td>
</tr><tr class="footer">
<td class="footer"><div>
<a href="https://www.sitename.com/MOSSPilot/_layouts/WrkStat.aspx?List={bb60f784-ae46-4338-91a5-a03fa307a603}&amp;WorkflowInstanceID={8a103c4e-7895-4131-9d6c-fd696586ba8b}">View the status of this workflow.</a> </div></td> </tr> </table>

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Question by:BroknAngel
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by:NBSO_ISS
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Just a note,  The question was "Where do I find the template to edit to correct the issue?"
The link I gave not only points out the location of AlertTemplate.xml, but also supplies instructions on which sections of the xml to update and the stsadm command to apply the updates.
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