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User's Inbox flooding with blank emails from Exchange. What is causing it?

Posted on 2008-10-16
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Last Modified: 2012-05-05
I have a user that is getting her Inbox flooded with blank emails from Exchange. There is nothing in the header so I would believe it's coming from Exchange. It also is not going through our spam device so it has to be coming from Exchange. The email is blank. It comes with a 64 or so byte attachment that is empty as well. If anybody has heard of this or experienced before, I would appreciate any direction they can give.

Thanks.
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Question by:TVAN01
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Expert Comment

by:bcrosby007
ID: 22731197
Have you checked your queues in Exchange?
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Author Comment

by:TVAN01
ID: 22731248
If you are referring to Queues under Administrative Groups-Domain-Server-Servername, they are all empty.
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Expert Comment

by:bcrosby007
ID: 22731622
What version of Outlook? Do you have any 3rd party plugins?
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Expert Comment

by:bcrosby007
ID: 22731634
Also, What is your email antivirus program? AVG?
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Expert Comment

by:bcrosby007
ID: 22731645
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Author Comment

by:TVAN01
ID: 22731647
Outlook 2007. Just one. Cisco's VIewMail.
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bcrosby007 earned 250 total points
ID: 22731667
What about antivirus?
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Author Comment

by:TVAN01
ID: 22731713
Trend Micro. Reading that article, it doesn't look like what it's describing. It's almost like spam from Exchange. Like 50 in less than a minute.
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Expert Comment

by:bcrosby007
ID: 22731749
They should be showing up in your queues if they were from Exchange.
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Expert Comment

by:bcrosby007
ID: 22731773
http://www.slipstick.com/outlook/ol2007/index.htm

Did you put on SP1 for office 2k7?
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Author Comment

by:TVAN01
ID: 22731852
I don't see it in Message Tracking so it possibly is an Outlook issue. I have a hard time believing it's our AV as everybody has Outlook 07 SP 1 installed and the same AV with same build/pattern versions, but I'll look into it.
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LVL 7

Expert Comment

by:bcrosby007
ID: 22731875
Try disabling it for a minute. Or disable the email checking. If you google it, there are tons of results.
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Author Comment

by:TVAN01
ID: 22850711
I uninstalled and reinstalled the AV. So far the problem hasn't come back. Thanks for the help.
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