New Blakcberry bes install - deleting emails
Posted on 2008-10-16
I'm in the process of rolling out a new BES install, 4.1.9 on the Vodafone network in the UK. I'm using Exchange 2003, with Outlook 2003 and 2007 clients running in cache mode.
I've installed BES onto a physical server (RIM refused to let me install on a virtual machine :( ). The install has gone on ok and complete. I've had 3 test devices so far.
The first problem i don't seem to be able to fix is a problem deleting emails.
Once the phone has been added onto the bes and has downloaded its emails, if i delete an email from the handset it correctly deletes from MS Outlook.
The problem is if i delete an email form Outlook, it stays on the phone.
Any ideas why this happens?
I thought the whole point was that the mailbox and device keeps in sync!?!?
my devices are a mix of pearls, curves and bold.
I would appreciate any advice you might have?