Solved

Sage Line 50 Accountant Plus - memory problem, any ideas?

Posted on 2008-10-16
2
872 Views
Last Modified: 2013-12-11
Our secretary has a decent XP computer with Sage Line 50 Accountant Plus on it. The PC has 1gb ram and oodles of free space on C. Each month she does her 'reconciliation'. It nearly always runs out of memory whilst doing it. At least I think it runs out of memory, you get the "memory cannot be referenced" message. If she does it in smaller chunks like a week at a time its ok. But this is not really very convenient.

Each month she rings me up to complain about it. And I don't really know what to do. I am not too familiar with Sage. Anybody else experience likewise? Any solutions? Before opening Sage she closes everything else to maximise memory. Bit stuck here.
0
Comment
Question by:RupertA
2 Comments
 
LVL 13

Expert Comment

by:Nick Denny
Comment Utility
Cleearly this should not happen and is not referenced in Sage's knowledgebase.
This is a programming issue somewhere.
Are all updates applied to Sage?
All XP updates? SP3?

This is unlikley to be running out of memory, but a software error.
Does the task actually complete in Sage?

It could also by caused by spyware/malware/virii/trojans  etc.
Ensure you have carried out anti-virus/anti=spyware.

Having said all that, to be sure, I would also suggest:
1) data check on Sage
2) check memory with memtest: http://www.memtest86.com/download.html
   -  download the zip file, burn the ISO in the zip and boot from the disk you create.
If memory is bad - replace modules.
0
 
LVL 10

Accepted Solution

by:
Bruce Denney earned 500 total points
Comment Utility
I would un-install and then re-install Sage, as it could be that part of the application has been corrupted.

0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

This article describes how to use the timestamp of existing data in a database to allow Tableau to calculate the prior work day instead of relying on case statements or if statements to calculate the days of the week.
Workplace bullying has increased with the use of email and social media. Retain evidence of this with email archiving to protect your employees.
The viewer will learn how to set up a document for the web and print and the recommended PPI for printing.
The viewer will learn common shortcuts with easy ways to remember them. The viewer will then learn where to find all of the keyboard shortcuts, how to create/change them, and how to speed up their workflow.

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now