Client side address book does not list all users

Posted on 2008-10-16
Medium Priority
Last Modified: 2010-03-06
One of my users, properly created in AD, is listed in the client size address book under tha "All users" section but not in the "Global Address List". When I take a look at the members on the "Global Address List" on the server the user is in the list. What would cause A user not to be on the client side "Global Address List"? This is tha case with all users on all workstations.

Thank you in advance.
Question by:andy951
  • 2
LVL 32

Accepted Solution

gupnit earned 1000 total points
ID: 22732598
Please login via OWA and verify whether you can see there or not.
If you can see via OWA< then it is a problem with Offline Address Book and it will take time to update.
If you can't see in OWA also, then please run Recipient Update Service (RUS) from Exchange System MAnager manually.

Author Comment

ID: 22733493
The user is in the "Global address lists" on the server side but not in "Global address list" on the client side but is in the "All user" which in a sub set of the "Global address list". So if i search in OWA or a workstation I do find the user.
LVL 32

Expert Comment

ID: 22942564

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

This article describes Top 9 Exchange troubleshooting utilities that every Exchange Administrator should know. Most of the utilities are available free of cost. List of tools that I am going to explain in this article are:   Microsoft Remote Con…
Let us take a look at the scenario, you have a database that is corrupt and you run the ESEUTIL command only to find you are unable to repair it. How do you now get the data back?
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question