Client side address book does not list all users

One of my users, properly created in AD, is listed in the client size address book under tha "All users" section but not in the "Global Address List". When I take a look at the members on the "Global Address List" on the server the user is in the list. What would cause A user not to be on the client side "Global Address List"? This is tha case with all users on all workstations.

Thank you in advance.
andy951Asked:
Who is Participating?
 
gupnitConnect With a Mentor Commented:
Hi,
Please login via OWA and verify whether you can see there or not.
If you can see via OWA< then it is a problem with Offline Address Book and it will take time to update.
If you can't see in OWA also, then please run Recipient Update Service (RUS) from Exchange System MAnager manually.
Thanks
Nitin
0
 
andy951Author Commented:
The user is in the "Global address lists" on the server side but not in "Global address list" on the client side but is in the "All user" which in a sub set of the "Global address list". So if i search in OWA or a workstation I do find the user.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.