Brightstor Backup File already exists

Posted on 2008-10-16
Last Modified: 2012-08-16
I keep getting the below message when I do a backup on a server.  A user has a PST file on this server and has email opened.  We have Open File Agent loaded and the system backs up other Opened files but this one always gets this message.  If he closes outlook it backs up fine.  We are using ArcServe 12.

AW0002 2008-10-16 10:25:39 Failed to read data from file: D:\Data\archive.pst RC=183, Cannot create a file when that file already exists.
Question by:Cveselka
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
LVL 22

Expert Comment

ID: 22735646
Few things to try:

In the BAOF console: Reduced the Write Inactivity Period to 1 sec (from 5)

Then disable the Advanced Extended Features.

Recycle the BAOF service.

Author Comment

ID: 22742417
I just tried setting the time to 1 sec and disabling the Advanced Extended Features but I still got the error.  I did go through the session and determin that it looks like it is on the tape but I am still getting the errors.
LVL 22

Expert Comment

ID: 22742450
Check the OFA log perhaps that will provide some clues into this.
Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!


Author Comment

ID: 22744734
All I get in the log of the OFA is this:

2008/10/17 11:17:31 Operation disabled.
2008/10/17 11:17:32 Operation enabled.

I get a set of these everytime I run the backup.
LVL 22

Expert Comment

ID: 22744890
Not sure and not sure when I'm going to have more time to research this.

Accepted Solution

Cveselka earned 0 total points
ID: 26323604
Want a refund.  Determined the solution myself

Expert Comment

ID: 38301042
I have the same problem... Can you Hep me?

Featured Post

How our DevOps Teams Maximize Uptime

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us. Read the use case whitepaper.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Free HD cloner 11 134
SBS Disaster recovery 6 75
I want to take image of my machine and as a backup in case something goes wrong. 7 90
sync two window 10 machine 7 53
Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question