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Printers disappearing in Windows XP x64

Posted on 2008-10-16
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Last Modified: 2013-12-15
Hi all,

Recently we updated a few computers to Windows XP x64, and we also update the printer drivers on our servers to include the x64 drivers also.  Initially the users connect to the printer and print, but after a while the printers would disappear and prompt the users to Add a printer.  But logging off and then on again seems to restore the printing functions.  Does anybody have an idea whats going on?  Thanks.

pwit
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David-Howard earned 2000 total points
ID: 22733756
Reaching back here a bit but I encountered the same problems with NT. Some of the issues were fixed with DNS entries others were fixed my running SFC SCANNOW. On the later either the local systems print spooler was corrupted or they were pulling print drivers from an old location within the Registry.
http://www.windowsnetworking.com/kbase/WindowsTips/WindowsNT/RegistryTips/Print/RemovePrinterDefinitionfromtheRegistry.html
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