Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Can't get FTP to work on Windows Server 2008

Posted on 2008-10-16
6
Medium Priority
?
1,567 Views
Last Modified: 2013-12-02
I am able to connect to the server while on the local network; however, when I try from an external computer, I cannot log in.

That makes me think that the firewall is blocking FTP traffic, but if I forward port 21 to another computer behind the server (and thus behind the firewall) that has a separate FTP server running, I can connect to that.

Please help!
0
Comment
Question by:aesdtt
  • 5
6 Comments
 

Author Comment

by:aesdtt
ID: 22734916
One other thing I have noticed:

From behind the Win2k8 server (whose DNS name is server.ourdomain.com), I can connect to most of my usual FTP sites - however, when I try connecting to our web server through FTP at www.ourdomain.com, I am unable to connect and get the following response:

Status:      Resolving address of <ftp server>
Status:      Connecting to <ip address>
Status:      Connection established, waiting for welcome message...
<welcome message removed>
Command:      USER <username>
Response:      331 Please specify the password.
Command:      PASS *******
Response:      230 Login successful.
Command:      SYST
Response:      215 UNIX Type: L8
Command:      FEAT
Response:      211-Features:
Error:      Connection timed out
Error:      Could not connect to server

The odd thing is that I can connect to www.ourdomain.com if I am on the 2k8 server, just not from behind it...maybe a DNS issue (??)
0
 
LVL 17

Expert Comment

by:Andres Perales
ID: 22734950
have you exempted ftp on the firewall installed on the server?
0
 

Author Comment

by:aesdtt
ID: 22735122
I have added exceptions for ports 20 & 21, and have added an exception for the FTP server exe (I am using FileZilla Server).

I even at one point established a custom port range for passive FTP and added exceptions for all of them, but that did not help either.
0
Threat Trends for MSPs to Watch

See the findings.
Despite its humble beginnings, phishing has come a long way since those first crudely constructed emails. Today, phishing sites can appear and disappear in the length of a coffee break, and it takes more than a little know-how to keep your clients secure.

 

Author Comment

by:aesdtt
ID: 22769020
so I guess I'm on my own with this one (?)
0
 

Author Comment

by:aesdtt
ID: 22890712
there's not anything in the group policies that would affect it is there?
0
 

Accepted Solution

by:
aesdtt earned 0 total points
ID: 22962034
Finally figured it out!  It is the Application Layer Gateway service...saw on another forum that it causes problems with FTP, so I stopped it and the FTP worked.  Restarting the service did not cause further problems, so now I just need to figure out 1) what it is doing to prohibit FTP, and 2) do I need that service for anything else...
0

Featured Post

Put Machine Learning to Work--Protect Your Clients

Machine learning means Smarter Cybersecurity™ Solutions.
As technology continues to advance, managing and analyzing massive data sets just can’t be accomplished by humans alone. It requires huge amounts of memory and storage, as well as high-speed processing of the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
Resolving an irritating Remote Desktop connection that stops your saved credentials from being used.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
When cloud platforms entered the scene, users and companies jumped on board to take advantage of the many benefits, like the ability to work and connect with company information from various locations. What many didn't foresee was the increased risk…
Suggested Courses

927 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question