Solved

Is Crucial Ballistix RAM no good for OEM systems?

Posted on 2008-10-16
3
796 Views
Last Modified: 2013-11-10
I have been struggling with instability and other craziness with an hp-compaq dx-2250M business desktop.  I have just about an entirely new PC being sent to me in parts by hp.   On July 21, 2008, I ordered Crucial RAM 2 X 1GB Ballistix RAM per the memory selector on the Crucial web site.  I just found out the Crucial now knows they have a problem in that the RAM they specified back in July won't work reliably with machines such as dx-2250 where the BIOS settings cannot be tweaked to match high performance memory.  They also admit that MEMTEST can run umteen passes and not shown this problem.

Has anyone else experienced the same problem?

John
0
Comment
Question by:cigtoxdoc
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 32

Accepted Solution

by:
willcomp earned 250 total points
ID: 22736956
The standard DDR2 operating voltage is 1.8VDC and nearly all OEM systems are limited to that voltage. Performance memory runs at higher voltages (2.0VDC for Crucial Ballistic RAM). Lower than required voltage results in unstable memory. Crucial should have been well aware of memory voltage adjustment limitations and not recommended Ballistic memory for an OEM PC.
0
 

Author Comment

by:cigtoxdoc
ID: 22737062
The main thing here is to get the word out to the hundreds (according to one Crucial source) of customers who bought the Ballistix RAM for their DX 2250M PCs.  Also. Crucial is penalizing customers besides.  At first they didn't want to give me any credit for the "wrong" memory.  I then mentioned that I was a member at experts-exchange.com, and I would post the details of the transaction.  I then got a $45 credit to be issued on return of the Ballistix memory (it cost me $66.33).  The right memory they are sending costs $36.37.
Another issue here is that Crucial had the names and e-mail addresses of all those who got the wrong memory.  They could have notified all of us as soon as they knew of the problem.
I only stumbled on the problem when I went back to the Crucial web site to double check what they had sent me and could  not find same P/N.  I then had to drag the answer out of the e-chat rep that I had the wrong memory.
John
0
 
LVL 32

Expert Comment

by:willcomp
ID: 22737100
I have recommended the Crucial configurator to aid in memory selection for quite some time. That Crucial would list incompatible RAM and then not address the problem is very disappointing. Either a database error occurred or they were trying to unload pricey RAM on the chance it would work. I hope it's the former and not the latter.

Unless you intend to overclock, there is no reason to pay extra for performance memory in my opinion.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction: When a connection to the internet is established, there always exists a modem between the connected device and the ISP (Internet Service Provider). The Operating System (OS) on your PC controls the modem which communicates with the …
As you can read I recycle all my old hardware and the time has come that my power supply of 200 Watt cannot provide enough power for my backup server. I have lots of Compaq power supply's laying around, so I figured to use one of these PSU's. I t…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question