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Setup for fax server console for server 2003

Posted on 2008-10-16
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Last Modified: 2011-10-03
Currently we use Microsoft server 2003 terminal services, which makes use of the fax software very easy.  However, we have recently decided to change to dedicated PC's (about 20 users).  We don't want to have to log in to the server through terminal services to send a fax.  What is the best way to set this up so that individual users can take advantage of these fax capabilities?

Or if there is a relatively inexpensive, better option, I would be open to hearing about it...

Thanks.
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Question by:joemckamey
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Hypercat (Deb) earned 500 total points
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Sharing the fax modem is the challenge that you have when trying to fax over a network from individual workstations. On the TS, you probably have the modem connected directly to the server, so it works locally fine, but it is not shareable over the network.

There are many options, but one we've found that works well is GFI FaxMaker:

http://www.gfi.com/faxmaker/

It must be installed on the server where the modem or modems are connected.  Instead of external modems, which we've found are prone to failure, we use an internal fax board from Brooktrout:

http://www.dialogic.com/products/tdm_boards/fax_boards/default.htm

This is not of course a free product - there is cost involved.  Have you considered using email (sending documents in PDF format for example) instead of faxing?

Windows 2008 has a built-in fax server role, but I don't think this is possible with Windows 2003 server - at least I can't find any documentation on it.
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