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Email communications between domains

Posted on 2008-10-16
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Last Modified: 2010-04-21
Hi,

There is a situation were  userX@A-domain.com is sending an email to userY@B-domain.com and vise versa.  On both ends, the emails look like they are going through but they are not being received at all.  On both ends, there is no bounce back email reporting spam or any errors.  Any Ideas what is going on here?

Thank you.
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Question by:JParra72
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6 Comments
 
LVL 17

Expert Comment

by:Andres Perales
ID: 22735893
Enable message tracking on your Exchange server, then send again, and track the message using the message tracking feature.
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Author Comment

by:JParra72
ID: 22740613
Thank you,

How do I enable it?
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LVL 17

Expert Comment

by:Andres Perales
ID: 22740691

Start Exchange System Manager and display the properties of the server on which you want to enable message tracking.
On the General tab, select the Enable message tracking check box.
To track the subject line for each message, in addition to envelope information, such as To, From, and Date Sent, select the Enable subject logging and display check box.
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Accepted Solution

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Andres Perales earned 1500 total points
ID: 22740700
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Author Comment

by:JParra72
ID: 22741522
ok,

Message tracking was already enabled.  I checked the log and found the email address in question.  How can I determine if the message was received by looking at the log?

Thanks
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Author Closing Comment

by:JParra72
ID: 31506938
thanks
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