Solved

Email communications between domains

Posted on 2008-10-16
6
295 Views
Last Modified: 2010-04-21
Hi,

There is a situation were  userX@A-domain.com is sending an email to userY@B-domain.com and vise versa.  On both ends, the emails look like they are going through but they are not being received at all.  On both ends, there is no bounce back email reporting spam or any errors.  Any Ideas what is going on here?

Thank you.
0
Comment
Question by:JParra72
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 17

Expert Comment

by:Andres Perales
ID: 22735893
Enable message tracking on your Exchange server, then send again, and track the message using the message tracking feature.
0
 

Author Comment

by:JParra72
ID: 22740613
Thank you,

How do I enable it?
0
 
LVL 17

Expert Comment

by:Andres Perales
ID: 22740691

Start Exchange System Manager and display the properties of the server on which you want to enable message tracking.
On the General tab, select the Enable message tracking check box.
To track the subject line for each message, in addition to envelope information, such as To, From, and Date Sent, select the Enable subject logging and display check box.
0
Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 
LVL 17

Accepted Solution

by:
Andres Perales earned 500 total points
ID: 22740700
0
 

Author Comment

by:JParra72
ID: 22741522
ok,

Message tracking was already enabled.  I checked the log and found the email address in question.  How can I determine if the message was received by looking at the log?

Thanks
0
 

Author Closing Comment

by:JParra72
ID: 31506938
thanks
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question